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Step Into a New Revenue Stream
Expand your service and increase revenue at NO additional cost by offering high quality shoe repair services with the Cobblers Direct integration.
No startup fees
No monthly charges
No commitments
Capterra & GetApp
Monthly estimates based on 20% revenue share for 1 location
Step 2
You print the shipping label from your CleanCloud account and send the order to Cobblers Direct
Get Started →
Step 3
Cobblers Direct ship the repaired shoes back to you for your customer to pickup, and you keep up to 20% of the Sale
Get Started →It’s like having your own shoe repair team for free. All you have to do is take in the order and ship it and Cobblers Direct will take care of everything else.
Get Started
Attract new customers and market shoe repair services to your existing customers to increase average order value.
Get Started
All you need to do is head to the services tab in store settings and switch Cobblers Direct on. The Cobblers Direct team will contact you to provide your onboarding kit, marketing collateral and instructions. Once you're up and running, customers simply walk in with their items for repair, you enter a repair order for them directly into CleanCloud, and then take their items at the counter.
Use the pre-paid shipping labels to mail items to Cobblers Direct, who will handle all customer questions and repair-related communications. Once repairs are completed, Cobblers Direct will ship the items back to your location, and your customer will receive an email alert that their order is ready for pick-up. It’s that simple!
Shoe repair is a rapidly growing need across the country, and with few cobblers left to meet the increasing demand, it’s an excellent opportunity for businesses like yours to offer shoe repair services in your market(s).
Cobblers Direct is the online arm of the world’s largest and most trusted in shoe repair. With over a century of careful craftsmanship and high-tech, centralized repair facilities, partnering with Cobblers Direct allows your business to easily offer the highest quality shoe, boot, and handbag repair services available.
FREQUENTLY ASKED QUESTIONS
How much training do my staff need to offer shoe repair?
None! You can simply take the item and key into CleanCloud an approximation of what the customer would like fixed. Cobblers Direct will contact all customers and discuss in detail exactly what repairs are possible and the cost.
When the repair is ready Cobblers Direct will ship back the item to your store and you notify the customer to come in and pick up the item.
How much money can I make from becoming a drop location?
You’ll keep up to 20% of each repair sale, but your total earnings will vary based on your volume of business.
How long does it take to set-up?
Once you've been verified by Cobblers Direct it takes no time at all. Simply turn on Cobblers Direct in your CleanCloud account.
How do I ship items to Cobblers Direct?
When you enable the service you’ll receive a welcome pack with 30 returns labels to get you started.
How often should I be shipping the repair items to Cobblers Direct?
Once or twice a week, depending on the volume of your business.
How does payment work?
Cobblers Direct will send you a monthly invoice for repair work - remember you’ll keep up to 20% of the sales. Payment terms are 30 days, failure to comply with those terms will result in termination of the service.
How long does it take for the repairs to be completed?
This varies depending on the nature of the repair. A Cobblers Direct representative will keep the customer updated.
What happens if the customer does not come in to pick up the items? Do I still need to pay the invoice?
Yes. It is very important that you have the current phone number and email for all your Cobblers Direct customers to minimise this risk. However, any items that are not picked up after 90 days, can be returned to Cobblers Direct and will be credited and removed from the invoice.
How do I contact Cobblers Direct?
If you have any questions or want to speak to one of the Cobblers Direct team you can contact them on
PHONE/TEXT: 512-798-4432
EMAIL: support@cobblersdirect.com
Kate · Support
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