Keep track of all new updates to CleanCloud
4 days ago
The inbox has been completely redesigned to enhance your workflow and make customer communication seamless. Featuring a new tabbed design and brand-new actions, the updated inbox helps you effortlessly prioritize messages and respond faster than ever.
This update ensures you can focus on delivering exceptional customer service with a more intuitive and organized interface.
5 days ago
The custom text on receipts that appears on printed versions will now also display on digital receipts. This ensures consistency and gives your customers all the information they need, no matter the format.
5 days ago
The Express Ready-By Date option now includes an hours setting in addition to days. Allowing you to set default ready-by times to 48 hours for regular orders and 24 hours for express orders, offering more precise control over turnaround times.
5 days ago
You can now see the invoice number directly when searching for orders on the search page. This enhancement makes it easier to quickly identify which invoice an order is assigned to, saving you time and improving efficiency.
5 days ago
Starting today, every edit to staff hours will be fully logged. You’ll have a complete history of changes and know exactly who made them, giving you greater transparency and control.
A new Edited icon will appear in the notes column of any edited shift. Click it to view the original data alongside the edits made and the person responsible for them.
7 days ago
You can now easily reorder services displayed in your web booking tool and customer app!
Highlight key services or align with business priorities for an improved customer experience.
7 days ago
Easily update your price lists in bulk! Select an existing price list, click Bulk Update Prices, choose the section(s) you want to adjust, and enter your desired multiplier.
11 days ago
When printing a Cash-Up Reports, note and coin denominations along with their quantities are now clearly displayed. This makes it easier to verify totals and maintain accurate cash management. Simply head to Cash-Ups and click the printer icon for the day in question.
Enjoy smoother cash handling today!
18 days ago
We’ve made it easier to send digital receipts for any order, whenever you need. Simply click the order information, once popped up, look for the new Send Receipt button. With a single click, you can choose to send the receipt via Email or SMS, and the customer will instantly receive a link to their digital receipt.
For quick access, there’s also a View Receipt button, allowing you to open the digital receipt directly in your browser. If needed, you can use your browser’s Print as PDF function to save a copy.
This update ensures your customers have quick and convenient access to their order details.
29 days ago
You can now copy the order details from the most recent order created by the repeat pickup scheduler!
Ideal for recurring pickups with consistent items (e.g., 100 towels), this feature streamlines scheduling and ensures order accuracy.
Simply enable this option when creating or editing repeat pickups.
29 days ago
Easily apply upcharges with a fixed price that dynamically adjusts based on the quantity (lb/kg) for weight-based laundry products.
To set it up: Go to Settings → Products → Upcharges → Add Upcharge, and under Type, select Amount per lb/kg.
33 days ago
Prepare for CleanCloud's upcoming directory with features already available to help optimize your store's presence:
🚀 These are just the first steps - more directory updates are coming soon!
41 days ago
Say hello to our new Product Discount Rule! This feature lets you set quantity threshold that applies across multiple relevant products.
For example: “Buy any 3 shirts or pants and get 10% off!” or “Get any 5 dry cleaning items and get $5 off!” It’s perfect for creating customizable promotions that encourage more sales while giving customers options.
Start using Product Discount Rules today and make your deals even more irresistible!
42 days ago
We’re excited to announce a highly requested feature: Customer Creation is now available in the CleanCloud Driver App!
In addition to searching for pre-existing customers, drivers can now add new ones on the spot for those impromptu orders. It’s easy—just tap the person icon at the top of the Driver App and toggle between Edit Customer and Add Customer.
This new feature is designed to give your team greater flexibility and make creating customers a universal ability.
42 days ago
We’ve improved our search page to make finding what you need easier than ever. You can now search by notes, private notes, and customer groups, giving you more ways to quickly locate the information you need.
These enhancements are designed to save you time and streamline your workflow. Start exploring the updated search today!
50 days ago
We know invoicing customers can be a pain, so we’ve made it easier than ever with our brand-new Suggest Customers button in the invoice tool.
Now, when you create a new invoice, you’ll see the Suggest Customers option. Simply click it, and our system will search through unpaid orders to present you with a list of customers who are likely the ones you’re looking for.
It’s quick, smart, and designed to save you time. Try it out today and streamline your invoicing process!
61 days ago
💡 Requested By You, Built By Us 💡
We’ve introduced a new feature that allows you to edit the Customer Source directly from the Customer Profile—a capability that wasn’t previously possible. This update also enables you to add a customer source later, even after their initial signup.
62 days ago
We’ve introduced a customer-first order identifier in the CleanCloud POS.
The CleanCloud POS now displays a yellow icon labeled ‘1st Order’ on the Detail, Cleaning, Ready, and Pickups pages whenever it’s a customer’s first order. This feature is designed to help staff identify first-time customers quickly, ensuring they receive any extra-special treatment or attention needed to make a great first impression.
64 days ago
This new marketing rule lets you target customers based on their total lifetime orders. Combine it with other order rules for campaigns like:
“Customer lifetime orders > 10, and no orders in the last 30 days.”
Perfect for re-engagement and loyalty campaigns!
64 days ago
We’ve introduced a customer-first order identifier in the CleanCloud driver app.
The CleanCloud Driver app now displays a yellow info box labeled ‘1st Order’ in the orders feed whenever it’s a customer’s first order. This feature is designed to remind drivers to complete any first-time customer-specific actions you may have and to ensure these customers receive extra-special treatment.