Keep track of all new updates to CleanCloud
Great news - Uber is now live across all major provinces for stores on the Pro plan and above.
Start your 30-day trial by going to: Settings → Admin → Store Settings → Services Offered → Uber Pickup and Delivery
📍 Fees may vary depending on your region.
When a customer creates a Pickup & Delivery order, stores will now receive a separate order alert email instead of being BCC’d on the customer’s confirmation.
This new email is sent directly to the store’s email address, even if the customer email isn’t sent, and includes key order details such as order ID, customer info, and items.
Customers will continue to receive their branded confirmation email as before.
You can now choose kilometers or miles when setting your delivery radius in the Add Circle Geofence tool, and fully customize the radius distance from your store address.
Perfect for stores that use km and want more control over how far pickup and delivery zones extend.
Repeat pickups just got smarter. Until now, you could either auto-create orders 24 hours before pickup or wait for customers to reply “Yes” to confirm (opt-in).
Now there’s a third option, Allowing Customers to Opt-Out . Orders will still auto-create 24 hours in advance, but customers receive an SMS giving them the chance to skip by replying “SKIP.”
This new flow keeps pickups consistent while giving customers the flexibility to skip when they need to.
We’ve enhanced the Services Flow for Pickup & Delivery with a new option: Select Products. This lets you set up services where customers must choose from a predefined product list.
It’s especially useful for bedding, where a customer choose wash & fold but sneak in a comforter. They now have more options meaning customers can still choose 3 bags of Wash Dry Fold but add 2 King-Size Comforters.
It's Clearer for them, and smoother for you.
This brings ultimate flexibility to the Services Flow and delivers on one of the most requested features from our community.
Your CleanCloud Pay terminals can now show the order basket in real time.
Switching it on is a single switch and it completely changes in the instore checkout experience.
Customers feel more engaged and are able to see their order being built in real time. Check out our article to see how it works!
Ever had orders piling up after the dryer, just waiting for a folding station? Now you can park them in a brand-new Waiting Stage.
This keeps your Dryers free for a new load, while keeping you organized, staff can now clearly see which orders are waiting to be folded.
The Machines page now mirrors your real-world workflow, helping you stay on top of orders and keep everything running smoothly.
CleanCloud now works with Laundroworks + WashLynx, so attendants can start machines straight from their mobile device while linking the cycle to the customer’s order.
Less time at the reader, more time getting laundry moving.
We’ve completely streamlined adding Business Accounts.
You can now create a business account, assign it to the customer, and place their order straight from the New Order Page.
No need to jump into Admin. Everything happens in one place, so your workflow is faster, smoother, and less frustrating.
Saving you precious minutes where it counts… at the counter ⏱️
You can now set up parent and child business accounts for easier invoicing.
For example: if you work with a hotel group (the parent) and each individual hotel location (the children), you can bill all orders back to the parent account — even if they’re placed under the child locations.
This makes it simple to centralize billing while still tracking which orders belong to which location.
