Keep track of all new updates to CleanCloud
2 days ago
Prepare for CleanCloud's upcoming directory with features already available to help optimize your store's presence:
🚀 These are just the first steps - more directory updates are coming soon!
10 days ago
Say hello to our new Product Discount Rule! This feature lets you set quantity threshold that applies across multiple relevant products.
For example: “Buy any 3 shirts or pants and get 10% off!” or “Get any 5 dry cleaning items and get $5 off!” It’s perfect for creating customizable promotions that encourage more sales while giving customers options.
Start using Product Discount Rules today and make your deals even more irresistible!
11 days ago
We’re excited to announce a highly requested feature: Customer Creation is now available in the CleanCloud Driver App!
In addition to searching for pre-existing customers, drivers can now add new ones on the spot for those impromptu orders. It’s easy—just tap the person icon at the top of the Driver App and toggle between Edit Customer and Add Customer.
This new feature is designed to give your team greater flexibility and make creating customers a universal ability.
11 days ago
We’ve improved our search page to make finding what you need easier than ever. You can now search by notes, private notes, and customer groups, giving you more ways to quickly locate the information you need.
These enhancements are designed to save you time and streamline your workflow. Start exploring the updated search today!
19 days ago
We know invoicing customers can be a pain, so we’ve made it easier than ever with our brand-new Suggest Customers button in the invoice tool.
Now, when you create a new invoice, you’ll see the Suggest Customers option. Simply click it, and our system will search through unpaid orders to present you with a list of customers who are likely the ones you’re looking for.
It’s quick, smart, and designed to save you time. Try it out today and streamline your invoicing process!
30 days ago
💡 Requested By You, Built By Us 💡
We’ve introduced a new feature that allows you to edit the Customer Source directly from the Customer Profile—a capability that wasn’t previously possible. This update also enables you to add a customer source later, even after their initial signup.
31 days ago
We’ve introduced a customer-first order identifier in the CleanCloud POS.
The CleanCloud POS now displays a yellow icon labeled ‘1st Order’ on the Detail, Cleaning, Ready, and Pickups pages whenever it’s a customer’s first order. This feature is designed to help staff identify first-time customers quickly, ensuring they receive any extra-special treatment or attention needed to make a great first impression.
33 days ago
This new marketing rule lets you target customers based on their total lifetime orders. Combine it with other order rules for campaigns like:
“Customer lifetime orders > 10, and no orders in the last 30 days.”
Perfect for re-engagement and loyalty campaigns!
33 days ago
We’ve introduced a customer-first order identifier in the CleanCloud driver app.
The CleanCloud Driver app now displays a yellow info box labeled ‘1st Order’ in the orders feed whenever it’s a customer’s first order. This feature is designed to remind drivers to complete any first-time customer-specific actions you may have and to ensure these customers receive extra-special treatment.
37 days ago
We’re excited to share that you can now reprint Bag In tags from any page within the system!
Earlier this year, we introduced additional reprint options, making it easier than ever to manage your printing needs. Today, we’re enhancing this further by allowing Bag In reprints with greater flexibility and accessibility.
37 days ago
Today we released an update to the calendar used for setting ready-by dates and pickup and delivery slots.
To help you transition to the new calendar, we've prepared two tutorial videos that show how to use it and highlight some of the improvements:
For more details, check out the article: Winter Calendar 2024.
45 days ago
Admins can now get notified by email for every automatic staff clock-out!
To Enable: Go to Settings → Admin → Store Settings → Security → Send Auto Clock-Out Email and toggle it on.
Stay informed on every auto clock-out, instantly!
45 days ago
We’ve added a new marketing rule to our marketing page. It introduces a Signed Up Date rule, enabling you to send marketing emails to customers who have registered between two specified dates.
With our automated marketing tool, every customer who has signed up between the dates X and Y will receive an automated email notification when your creation is ready!
45 days ago
We’re introducing one of our most popular features from Xero to QuickBooks: the invoice prefix. Set a prefix for all your invoice needs in advance to make sending them to QuickBooks a breeze!
51 days ago
We’ve introduced a new API endpoint called getOrderSummary.
A customer suggested an efficient method to obtain the total order count for a specific store and customer. We believe this feature could be beneficial for everyone, so we’ve made it available to all users. The API documentation will be released soon 🔜
52 days ago
We’ve made significant improvements to the Multi-store users experience using our Marketing tool.
Now, when selecting an order rule, it will prompt you to choose which of your stores you want to include in the order search.
Additionally, there’s a customer rule called “Source store” that refers to the store where the customer registered. However, we may not always have data for this, especially if customers imported their data. Therefore, we’ve provided an option for “Unknown store” in case of such situations.
65 days ago
We’ve added two new options for the Highlight feature in the POS: customer groups and business accounts. These options now display a color badge when enabled, making them easily identifiable on the New Order page.
66 days ago
Gift card email notifications now provide clear instructions for using credits and include a reset password link. This allows recipients to easily claim their account and redeem the gift card, even if they don’t have an existing online profile.
These updates improve the overall customer experience for managing and redeeming gift cards.
66 days ago
You can now edit subscriptions in CleanCloud. Simply navigate to the Subscriptions page within Admin Settings and click the pencil icon. You can modify all details except for the Billing Cycle.
66 days ago
You can now choose to hide prices on receipts for individual business accounts.
Go to Settings → Admin → Payments & Finances → Business Accounts, select the account, and toggle Hide Prices on Receipt . Customize receipts easily for specific clients!