WhatsApp Integration

March 15, 2023

We now have a new notification integration through WhatsApp. 

Head to Settings > Notifications > WhatsApp > Click On Contact Support

To set up WhatsApp we need the following;

An active phone number that is not already linked to a WhatsApp business account. This number needs to be able to receive an SMS or call to receive a verification code.

(we can use a number that is linked to WhatsApp already BUT you will lose all related data on your WhatsApp business profile on your phone).

NOTE - once the number is linked to WhatsApp business, the customer will no longer be able to use the number on the WhatsApp mobile app

We also need to get the following details;

WhatsApp Business Profile Display Name:

Timezone In GMT:

Business Description (Optional):