February 9, 2024
Your drivers can now send messages directly to customers via the Driver App, while ensuring their phone number remains hidden. This is a quick and easy way to keep customers updated on the status of their orders.
To activate this feature, simply navigate to Settings > Admin > Pickup and Delivery > Driver App > and enable the 'Use CRM Messenger' toggle.
Note: Grow/Grow+ Only.
For detailed instructions and additional information, check out our guide: 'Driver App Messenger'.