Repeat pickups just got smarter. Until now, you could either auto-create orders 24 hours before pickup or wait for customers to reply “Yes” to confirm (opt-in).
Now there’s a third option, Allowing Customers to Opt-Out . Orders will still auto-create 24 hours in advance, but customers receive an SMS giving them the chance to skip by replying “SKIP.”
This new flow keeps pickups consistent while giving customers the flexibility to skip when they need to.