CleanCloud Updates

Splitting Tickets

When tracking individual items you can now select which items you would like to split into a new order if the items are running late.

This will create a new order for those items with new ready by date and email the customer if email on file.

This is possible in the store and the plant!

Clearent Payment Integration

With Clearent you can have a card terminal integration for in-store orders, as well as secure online storage of credit cards for charging customers with one click and handling online order payments.

Click here for more information on in-store payments and online payments.

Set A Repeat Delivery Date When Creating A New Order

There is now the 'Set Repeat Delivery Date' dropdown.

This means you can pre-set the delivery date when you create a repeat pickup.

Batch Action in Plant Mode

The Plant Mode now has batch action.

You can click on the IDs to highlight the rows blue; a box will pop up and the bottom right allowing you to perform an action on those highlighted rows.

Layout Change

Previously, you had to generate invoices under the Search page.

We now have separate "Search" and "Invoice" pages to make things clearer.

The invoice page is for your customer / business invoice needs.

Search is for searching customers, orders and payments

Filter in Plant Mode

Any text can be used to filter the table rows. Including searching the notes field, customer name, product name, order ID, or by section (for example searching for (L) will bring up laundry orders).

When you then press the "Update All" button, it will only update the status of the orders that were filtered.

Change the Default Price List in POS

You can now change which price list will be used as default in the POS from Settings->Admin->New Order page.

This can be used if you want to update you prices but still want the old prices for old orders, if you want to do a special offer for the month etc.

Add Tip To An Order

There is now a field where you can add the tip when creating or updating an order.

Price List Multiplier

When creating a price list, you can now use the multiplier if you want all your prices to increase/decrease by a certain percentage. 

You will then be able to edit prices individually if you wish.

Click here for more information > https://cleansupport.zendesk.com/hc/en-us/articles/360002083311-Add-a-Custom-Price-List-and-Edit-its-Prices

Support For 3 Taxes

There is now support for 3 taxes in CleanCloud V2.

This can be set on the Settings->Admin->Store Settings page.

Automatic Refresh Tables

Particularly useful if you have multiple devices in store and you want them to automatically update the Clean, Ready and Pickups Page with any changes made on the other device.

This can now be enabled on the Settings>Admin>Store Settings Page.

You get to choose how often it checks for updates. Some customers of ours try to minimize how much data they use so they can select 5 minutes.

It replaces the ‘auto check for pickups every 5 minutes option’ since this feature also checks for new pickup orders and alerts them.

Most Popular Days Report

This shows the breakdown of your most popular days and which hours within those days are busy.

This will help figure out how to allocate staff based on which day/hours are popular.

Heat Seal Edit

You can now quickly edit a heat seal tag from the New Order page.

Click on the Barcode icon on the new order page, enter a barcode ID number and press the Edit button.

SMS on First Completed Order

You can now have 1 SMS sent automatically for each customer after their first completed order with your store.

Suggested uses include

• Asking their customers for reviews on Google/Yelp/etc
• A nice thank you message / brand reinforcement
• A request for feedback

To turn this on there is a box on the Settings->SMS page where you enter your message.