CleanCloud Updates

Now you have the option to set a template with your automated marketing campaigns - we have released two email and one SMS template that will make it even more effortless to engage your customers.

Head to Menu > Marketing > Automated Campaigns to check them out.

Please note that Automated Campaigns is a Marketing Pro feature - if you would like to add this to your subscription, please get in touch with our Support Team.

CleanCloud co-founders David & John sit down with Jordan from the Laundromat Resource Podcast to discuss the ABCs of running a modern laundromat.

Watch the full episode here: https://www.youtube.com/watch?v=RIDB_QttS68

If you use our Xero accounting integration, you will now see a 'Send All To Xero' button when you go to Settings > Invoice. This will allow you to be able to send all invoices that you have created to Xero in just one click.

You will now have the ability to have a barcode printed on your bags out laundry labels. If you scan this barcode, the system will locate and highlight the order for you. If the order is unpaid, this will also be stated on the label.

You can now add a product that goes by square meter, so you are able to charge for carpets more conveniently.

Go to Menu > Products, click on "Add new product", and from product type, select "Price per square meter".

Once this product is added, you'll be able to input the width and height of the item - if you have multiple of these dropped off, you can simply click the "Next" button in the popup to add more.

With the latest update to Metrics, you are able to view your revenue and orders broken down to your pickup and delivery routes.

Simply go to Metrics > Orders or Revenue, and from the "all orders" dropdown, simply select the route you would like to view.

Now when exporting orders in Metrics > Data Export, you'll be able to find whether the order was a pickup order.

You will now have the ability to use your devices camera to add any photos to the customer's CRM.

To do this:

• Select the customer from the 'New Order' page.
• Click on the blue profile symbol, this is located next to their name.
• From the headings that appear, click on 'Photos'.

For further information relating to the CRM, click on this article: https://cleansupport.zendesk.com/hc/en-us/articles/4407945069457-Customer-CRM

You will now have the option to control when garments are automatically moved off with assisted Assembly. Previously, this option was only available for store.

To find this new feature, go to Settings > Admin > Assembly > Assisted Assembly in Plant, you'll then see a 'Remove Order from Assembly When' field.

If you're on our professional package and offer a Pickup and Delivery service, your drivers will now have the ability to select a reschedule button. Once the reschedule button has been pressed, the customer will then get a notification asking them to reschedule their Pickup or Delivery. They can do this via the customer app or the booking tool.