Keep track of all new updates to CleanCloud
The CleanCloud Mailbox will allow you to see messages from your customers and reply to them.
This feature will allow you to do that for emails, but also for SMS if you have a custom phone number with us.
Click here for more information > https://cleansupport.zendesk.com/hc/en-us/articles/360002311377-Inbox
CleanCloud is now fully available in Korean!
You can now automatically link your Xero account without us having to do anything on the support side. For you to link it, just press the big Connect to Xero button on the Settings->Accounting Integration page.
Once connected you will see a "Map Accounts" box appear, which allows you to connect accounts and sales code from your Xero to CleanCloud.
Need to create a repeat pickup?
Previously when you tracked garment status in the store from the Clean page the tracking would be grouped by product type like
Shirt x 2 Trousers x 3
Now there is another option which works with each individual item. So you check each item and can see its item notes and heat seal ID. When all items are marked as cleaned, the order goes green. When some are cleaned the order goes orange.
To activate it you will see there is now the extra option on Settings->Admin->Track Progress of Individual Garments.
Now when you scan a heat seal barcode on the New Order page, it will now automatically select the customer associated with that barcode, as well as adding the item to the basket.
It will only do this if you have not already assigned a customer to the order. This allows for you to have the order assigned to a different customer if you wish to.
Does your driver sometimes want to cover multiple routes at one time in the driver app? Did they have to toggle back and forth trying to get their shift done?
We felt your pain.
In the driver app you can now select multiple routes at one time, and see all the orders in the feed.
No app update required, it's live for everyone.
getOrders (https://cleancloudapp.com/api#order-get) has been improved to allow you to filter your orders better. For example, you can now send a request to the API and get a list of orders that have been paid or not, or orders with a particular status (e.g. those awaiting clean).
This will allow you to build your own custom dashboards. You can then use the updateOrder endpoint to update an order if you like.
