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CleanCloud Updates

Keep track of all new updates to CleanCloud

42 days ago

🤖 Your New AI Agent Has Arrived (Beta)

Say hello to your newest team member - who never takes a break đź’¬

The CleanCloud AI Agent is now available for Grow and Grow+ plans. It handles customer questions automatically using your store’s real-time data like pricing, opening hours, and closure dates. It’s fast, accurate, and always available.

Here’s what it can do:

  • Answer customer FAQs based on your own Knowledge Base
  • Show up on your site with a quick embed or via CleanCloud’s Website Builder
  • Keep a full conversation history so you can see what’s being asked
  • Let you customize replies, tone, and content - right from your CleanCloud settings

Want to give it a go? Contact our support team and we’ll switch it on for you.

Learn More ↗️

43 days ago

đź”” New Webhook: Customer Deleted

We’ve added a new webhook to expand your automation capabilities:

  • customer.deleted — receive notifications when a customer is deleted from CleanCloud.

This gives your integration better visibility and control over customer data changes.

Learn More ↗️

44 days ago

🍎 Apple Sign Up/Sign In Now Available for Web Booking Tool

Your online customers can now quickly sign up or log in using Apple - previously this was only available in the iOS app.

Important Notes:

  • If you're using a custom email domain, and a customer signs up using Apple's Private Relay, your emails may not be delivered. Only emails sent from @cleancloudapp.com will reliably reach those users. Contact support if you'd like to revert to CleanCloud's default domain.
  • Apple Sign In won’t work when the booking tool is embedded via iframe (same as other social login options).

Learn More ↗️

50 days ago

đźšš Repeat Pickups Now Supported for DoorDash and Uber

You can now schedule repeat pickups using DoorDash and Uber, either through the POS or by letting customers set them up online.

This feature is only available in supported regions where DoorDash or Uber are active.

Learn More ↗️

51 days ago

đź’¸ Credit Products Are Here

Want to turn $10 into $15 of store credit? Now you can. Just add a Credit product, set a multiplier, and give your customers a little bonus every time they buy store credit.


Why it matters? It’s a simple way to boost upfront revenue, run irresistible promos, and reward your most loyal customers… works like magic


Learn More

52 days ago

🛠️ Website Builder Upgrades Built for You

Big upgrades, sleek vibes. Your site builder just got a serious style boost.


The New Page Wizard has a fresh new look… cleaner, sharper, and way easier to use.

Want full control over mobile layout? You can now hide blocks on mobile and pick from mobile-optimized navbar styles that look great on any screen.


Forms just leveled up too! Add custom fields to your contact form and collect exactly what you need.

And when it’s time for a quick pause, flip on the brand-new Maintenance Mode to take your site offline with style.


Learn More

59 days ago

đź§ş Deep Dive into Laundry Cards

We’re going all-in on laundry cards! CleanCloud now keeps a more detailed transaction log for Fascard, LaundryCard, and Laundroworks.

Plus, you can now search these transactions right from the Search page.

No more digging… because your data’s right where you need it.

Learn More

65 days ago

🛍️ First Order Discount In-Store!

You can now automatically apply a first order discount in POS! Just like with pickup and delivery, a discount % can be set to trigger as soon as a new customer is created. A smoother experience for your staff, and a warm welcome for your customers.

Learn More

65 days ago

đź’ˇ Search Now Includes Clearent Transactions

Looking for Clearent transactions? Now you can find them directly on the Search page.

It’s quicker, easier, and way more convenient to dig into transaction details... all in one place!

Learn More

65 days ago

⚡ Super Express Fee: A Game Changer for Pickup and Delivery

The web booking tool now supports a Super Express Fee, giving you more control over rush pricing.

Set different fees based on turnaround time: charge $20 extra for orders needed in under 24 hours, apply a standard $10 express fee for orders with a 24–48 hour turnaround, and skip the fee for anything over 48 hours.

It’s a smarter way to handle urgent orders while keeping your pricing fair and flexible.

Learn More

65 days ago

📥 Automated Flow Templates Are Here!

Creating Automated Flows just got way easier. You’ll now see Templates when creating a new Automated Flow, these perfect for getting started fast.

We’re kicking things off with three handy templates:

  • Upgrade Their Experience: Pickup & Delivery
  • Welcome Journey: First 30 Days
  • The Loyalty Ladder



đź”— Click here to Learn More about Automated Flows

72 days ago

📢 CleanCloud Integration Directory

We’ve launched a dedicated CleanCloud Integration Directory to help you explore all the tools and services that connect with CleanCloud. From marketing and delivery to payments and automation – discover what’s possible for your business.

đź”— View the directory here: cleancloudapp.com/integrations

93 days ago

đźšš Slot Types for Pickup, Delivery, or Both

Time slots just got a whole lot smarter. You can now set whether a time slot is for Pickup, Delivery, or Both when creating slots within your routes. A handy dropdown lets you tailor availability—so you can offer a Pickup-only slot without needing to match it with Delivery (and vice versa).

Live now on the web booking tool, iOS and Android.

Learn More

93 days ago

🆓 “Not Required” Payment for $0 Orders

Got an order with nothing to pay? You’ll now see a Not Required payment option when the balance is $0.00 on the Ready page. It’s a cleaner way to close out those zero-value orders without forcing a payment type.

Learn More

94 days ago

🔌 New API Endpoints: Get Invoices, Orders, and Payments

We’re expanding your integration capabilities with three new API endpoints:

  • api/getInvoices: Retrieve a list of invoices.
  • api/getOrders: Get a list of orders, with powerful filtering options like orderID, customerID, routeID, status, and more.
  • api/getPayments: Fetch all payment data, filtered by customerID and date range.

These new endpoints give you more control and flexibility when accessing your CleanCloud data.

API Documentation

94 days ago

🛑 Pay Now, Complete Later

Sometimes payment comes early, but the collection doesn’t. Now, when paying from the Ready page, you’ll see a toggle that lets you hold off on marking the order as completed. More flexibility for how and when you close things out.

Learn More

95 days ago

đź“… Select Your Preferred Order Date for Invoices

When creating invoices, you now have more control over the date used. Choose from:

  • Cleaned Date (Default)
  • Order Created Date
  • Order Created Date (Only if Cleaned)

This lets you fine-tune the date selection for better accuracy when generating invoices.

Learn More

101 days ago

🔄 Enhanced Repeat Pickup in POS

You now have more control when adding or editing repeat pickups in POS. When copying from a previous order, you can specify a specific order ID instead of using the default “copy the last repeat pickup” option.

Learn More

107 days ago

📝 Order Notes Now on Digital Receipts

Never miss a detail again! Order notes are now included directly on digital receipts, giving customers clear and complete information at a glance. Stay organized and keep everyone on the same page, wether you use paper or not!

Learn More

108 days ago

📸 View Order Photos with Ease | Plant Improvement

Now when scanning a garment or ordering at any stage in the plant, it now brings up a View Photos button if the order has photos. Quick access, no extra steps!

Learn More