Keep track of all new updates to CleanCloud
1 days ago
You can now charge a Nothing to Pickup fee when a driver reports an empty stop.
This can be setup on all stores, but if you’re using CleanCloud Pay or Clearent, we’ll even auto-charge the customer’s card when it happens, and move the order to completed if payment goes through.
Protect your time (and fuel).
2 days ago
The Repeat Pickup Scheduler just got an upgrade
It now checks for route closures on both pickup and delivery dates, and adjusts them automatically if needed.
You don’t need to lift a finger… it just works better now.
7 days ago
Something not spinning right? You can now report machine issues straight from the Machines Page using the new ! button in the corner.
Once logged, the admin gets an email, no follow-up needed.
🟡 If the machine’s still usable, it’ll show a yellow warning
🔴 Mark it unusable, and it gets a red alert
Admins can track open issues from the Washers and Dryers page. It’s fast, visible, and keeps your team in the loop.
Spot it, flag it, done.
8 days ago
You can now choose exactly where your route ends. In the Driver App’s optimization tool, there’s a new Custom endpoint option, just type in the address you want as your final stop.
Ideal for end-of-day returns, special drop-offs, or any route that doesn’t end back at base.
Route your way, every day.
9 days ago
Need to grant access outside your store network? A new user-level permission lets you bypass IP restrictions for trusted staff.
Great for Accountants, remote team members, or anyone who needs flexibility… without opening the gates for everyone.
Secure access, on your terms.
9 days ago
📦 Custom Products, Custom Tax Rules
Not every item needs tax. You can now make custom products tax exempt to match your business and local rules.
Especially useful for labor or service-based products like tailoring and repairs.
Designed for service-based sales.
9 days ago
Take full control of your payment options. You can now limit the Pay by Invoice method to business customers only
Keep things streamlined, Invoices stay reserved for trusted accounts, while everyone else pays on the spot, or on collection
Invoices for businesses, not everyone.
9 days ago
No more chasing payments on retail orders. With the new setting to Require Payment for Retail Orders, you can make sure every retail order gets paid, no more pay on collection errors.
Why it matters? It keeps cash flow healthy, reduces payment errors, and ensures your team isn’t left holding the bag.
Get paid, every time.
15 days ago
Adding cards just got way easier, CleanCloud Pay now supports card saving via terminal.
When you go to add a new card for a customer, you’ll see a Card Terminal option (if your station has one). Pick it, and the terminal runs a $0.00 transaction to safely tokenize the card.
The customer just taps or inserts…no typing, no hassle.
Simple, secure, and built for speed.
20 days ago
Say hello to your newest team member - who never takes a break 💬
The CleanCloud AI Agent is now available for Grow and Grow+ plans. It handles customer questions automatically using your store’s real-time data like pricing, opening hours, and closure dates. It’s fast, accurate, and always available.
Here’s what it can do:
Want to give it a go? Contact our support team and we’ll switch it on for you.
21 days ago
We’ve added a new webhook to expand your automation capabilities:
customer.deleted — receive notifications when a customer is deleted from CleanCloud.This gives your integration better visibility and control over customer data changes.
22 days ago
Your online customers can now quickly sign up or log in using Apple - previously this was only available in the iOS app.
Important Notes:
@cleancloudapp.com will reliably reach those users. Contact support if you'd like to revert to CleanCloud's default domain.28 days ago
You can now schedule repeat pickups using DoorDash and Uber, either through the POS or by letting customers set them up online.
This feature is only available in supported regions where DoorDash or Uber are active.
29 days ago
Want to turn $10 into $15 of store credit? Now you can. Just add a Credit product, set a multiplier, and give your customers a little bonus every time they buy store credit.
Why it matters? It’s a simple way to boost upfront revenue, run irresistible promos, and reward your most loyal customers… works like magic
30 days ago
Big upgrades, sleek vibes. Your site builder just got a serious style boost.
The New Page Wizard has a fresh new look… cleaner, sharper, and way easier to use.
Want full control over mobile layout? You can now hide blocks on mobile and pick from mobile-optimized navbar styles that look great on any screen.
Forms just leveled up too! Add custom fields to your contact form and collect exactly what you need.
And when it’s time for a quick pause, flip on the brand-new Maintenance Mode to take your site offline with style.
37 days ago
We’re going all-in on laundry cards! CleanCloud now keeps a more detailed transaction log for Fascard, LaundryCard, and Laundroworks.
Plus, you can now search these transactions right from the Search page.
No more digging… because your data’s right where you need it.
43 days ago
Creating Automated Flows just got way easier. You’ll now see Templates when creating a new Automated Flow, these perfect for getting started fast.
We’re kicking things off with three handy templates:
43 days ago
The web booking tool now supports a Super Express Fee, giving you more control over rush pricing.
Set different fees based on turnaround time: charge $20 extra for orders needed in under 24 hours, apply a standard $10 express fee for orders with a 24–48 hour turnaround, and skip the fee for anything over 48 hours.
It’s a smarter way to handle urgent orders while keeping your pricing fair and flexible.
43 days ago
You can now automatically apply a first order discount in POS! Just like with pickup and delivery, a discount % can be set to trigger as soon as a new customer is created. A smoother experience for your staff, and a warm welcome for your customers.
43 days ago
Looking for Clearent transactions? Now you can find them directly on the Search page.
It’s quicker, easier, and way more convenient to dig into transaction details... all in one place!