Tangerpay joins forces with CleanCloud to redefine the laundry experience | Learn more
Keep track of all new updates to CleanCloud
Moving customers between routes? Now you can see exactly what's changing before you commit.
The Customer Route Reassign tool has arrived in the new CleanCloud, with some upgrades. You can freeze the routes you don't want touched, and see how many customers will move on each route. Drill in to see their names and addresses too.
Better routes, with no surprises on the day. 🚚
Need to update your card or find last month's invoice? It's right there in Store Settings.
The new Billing page lets you change your plan, view your invoice history and update your payment card, all in one place.
We've also added Force Clock In support, and a Track Payouts toggle in Admin.
Less admin, more control. ⚙️
Ever tapped the wrong payment method and couldn't go back? That's sorted.
Choosing a payment method now takes two steps: select it, then press Continue. And default payment methods are back, so the business account, customer or store default is pre-selected for you.
We've also added Digital Receipts to the reprint menu, and you can now activate LaundryCard straight from Hardware Settings.
Fewer wrong taps, fewer refunds to fix. ✅
Planning tomorrow’s run while today’s is still going out? Now you can see both at once.
The Delivery page now lets you pick a range of days instead of just one, with presets for Today, Tomorrow, Yesterday, Next 3 Days and Next 7 Days.
We've also added Terms and Conditions for customers signing up online, so feel free to edit at your will!
See the week ahead and plan with confidence. 📅
A customer wants their order delivered instead? Grace can take it from here.
Grace can now turn an existing in-store order into a home delivery, right in the middle of a phone call. She checks the available delivery slots, updates the order and delivery fee. No need for your team to jump in and handle it manually.
But that’s not all.
💳 Payments made simpler. Grace can now text new CleanCloud Pay customers a secure link to save their card, making it easier to get set up.
📅 Bookings with confidence. Grace checks live availability for the customer’s route, helping them find a suitable pickup or delivery slot without your team lifting a finger.
🌍 A more personal welcome. Canadian callers are greeted in a way that reflects their province, with French greetings for Québec. And when a customer prefers another language, Grace makes it easy to switch just as she always has.
From changing how an order gets home to helping customers get started with payments, Grace is taking on more of the everyday work that keeps your store running.
Your team has enough to do. Let Grace handle the calls. ☎️
Customer asking about a charge? Wondering when that payout lands? You’ll have the answer in seconds.
If you use CleanCloud Pay, you can now search for transactions and payouts straight from Advanced Search in the new CleanCloud, just like before.
We’ve also added a few extra payment settings such as, turning off Pay Later in Store Settings, and the cash register now opens for card and check payments too. And improved turning off tips...
No more digging through reports or second-guessing your takings. Every payment is right where you need it. 💵
No counter? No problem. Mobile is officially out of beta.
You can now create and edit orders from your phone. The redesigned Delivery page groups orders by time slot, and the new Map view lets you tap or circle orders to select them. On the Machines page, you can even scan barcodes with your phone’s camera.
It also feels more like a native app, with touches like swipe to go back, this is in preperation for our future iOS and Android apps.
You’re no longer tied to the counter. Your store now fits in your pocket. 📱
Juggling your machine app and your POS? You don’t have to anymore.
You can now set up and start your Alliance machines straight from CleanCloud, and your FasCard integration is connected too, keeping your machines and orders together in one place.
Less time switching between systems, more time getting laundry moving. ⚡
Sitting on a list of emails from your Wi-Fi sign-ins? It’s time to put them to work.
You can now create Marketing Groups for people who aren’t customers yet, like the email addresses from your Wi-Fi sign-ins, and add them to an Automated Flow... Automated Campaigns are back with a new name, Scheduled Messages, with more power than ever before.
We’ve also added two new rules, so you can target customers who have a Repeat Pickup or have a Subscription.
More revenue from people who already know your store. 🎯
The Full Detail window has got soooo much more powerful
You can now switch between products without closing it. Each item is numbered, like Shirt 1 and Shirt 2, and the Apply button has moved to the bottom right. We’ve also added a new Issues tab to the Orders page, so you can see, manage and create order issues all in one place.
And if a heat-seal product is missing its barcode when you submit, CleanCloud will now tell you exactly which items need one.
Fewer missed tags, fewer surprises at collection. 🏷️
Experience the new CleanCloud →
