Keep track of all new updates to CleanCloud
11 days ago
Time slots just got a whole lot smarter. You can now set whether a time slot is for Pickup, Delivery, or Both when creating slots within your routes. A handy dropdown lets you tailor availability—so you can offer a Pickup-only slot without needing to match it with Delivery (and vice versa).
Live now on the web booking tool—iOS and Android updates coming later this week!
11 days ago
Got an order with nothing to pay? You’ll now see a Not Required payment option when the balance is $0.00 on the Ready page. It’s a cleaner way to close out those zero-value orders without forcing a payment type.
12 days ago
We’re expanding your integration capabilities with three new API endpoints:
These new endpoints give you more control and flexibility when accessing your CleanCloud data.
12 days ago
Sometimes payment comes early, but the collection doesn’t. Now, when paying from the Ready page, you’ll see a toggle that lets you hold off on marking the order as completed. More flexibility for how and when you close things out.
13 days ago
When creating invoices, you now have more control over the date used. Choose from:
This lets you fine-tune the date selection for better accuracy when generating invoices.
19 days ago
You now have more control when adding or editing repeat pickups in POS. When copying from a previous order, you can specify a specific order ID instead of using the default “copy the last repeat pickup” option.
25 days ago
Never miss a detail again! Order notes are now included directly on digital receipts, giving customers clear and complete information at a glance. Stay organized and keep everyone on the same page, wether you use paper or not!
26 days ago
Now when scanning a garment or ordering at any stage in the plant, it now brings up a View Photos button if the order has photos. Quick access, no extra steps!
27 days ago
Managing invoices just got smoother! You can now sort by column headers, enjoy improved pagination, and tweak the rows per page to fit your workflow. Plus, we’ve enhanced mobile view and filtering for a cleaner, more efficient experience.
40 days ago
💡 Requested By You, Built By Us 💡
Need your data in CSV? Now you can export almost all Metrics tables with a simple click! Just head to Metrics, and hit the Export CSV button at the top right of any table to download your data instantly.
44 days ago
Online customers must now enter their zip code when saving a Clearent card in the web booking tool and customer app.
If you need more details on how this affects failed transactions or require further assistance, please contact support.
45 days ago
Starting fresh with new routes? We’ve got you covered! The Route Migration Tool lets you reassign existing customers to their new routes without breaking a sweat. Say goodbye to manually changing routes in the CRM and hello to seamless customer transfers.
45 days ago
Businesses in Saudi Arabia must meet ZATCA’s e-invoicing requirements. CleanCloud now supports Phase 2 integration, enabling real-time invoice reporting and ZATCA-compliant receipts.
Explore our latest guides on setup, OTP generation, and required hardware to stay compliant.
47 days ago
Deleting an order just got a whole lot easier! Simply click the icon to edit, head to the Actions panel, and you'll find a brand new Delete button ready to clean things up.
58 days ago
Great news! CleanCloud now supports Amazon Pay, making it easier for customers to securely pay for their orders using their Amazon account.
📍 Phase One Availability: This integration is currently live in Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, and the UAE.
Ready to get started? Learn More
58 days ago
Clicking into a message now feels more like a CRM, making it easier to follow and manage conversations. The updated layout helps you stay organized and respond more efficiently, so you can keep the conversation flowing seamlessly.
59 days ago
The Driver Locations section in Users now makes it easier to view and understand historical data. You can now access up to 7 days of location history, but now when selecting a driver and using the slider, the map will zoom into the relevant area for that period. Each location ping is also marked with a dot on the map, and hovering over it will show the date and time of that ping. Same valuable data—now presented in a clearer, more intuitive way.
61 days ago
Subscriptions just got an upgrade!
Now, when a customer joins a subscription through the Web Booking Tool, you can:
• Set an action to take them straight to their next step, like creating a repeat pickup, or placing an order.
• Show a custom message to welcome them—whether it’s friendly, informative, or just a little cheeky.
A better way to make subscriptions more seamless and engaging!
65 days ago
Great news - your digital receipts just got an upgrade!
Previously available only via email and SMS, our latest update lets you deliver digital receipts directly through WhatsApp. Now, your customers receive order updates and digital receipts in one instant message.
To set it up, navigate to your WhatsApp settings and enable the Send Link to Digital Receipt option. Once enabled, a digital receipt link will be sent automatically when an order is marked as cleaned and ready, or you can send it manually using the new Send Receipt feature.
Note: WhatsApp must be enabled in your store.
67 days ago
Take cycle management to the next level!
You can now create sub-cycles within your main cycles on the Machines page. Perfect for setups like “Delicates” with options for “Hot” or “Cold.” Stay organized and tailor your cycles effortlessly!