CleanCloud Updates

Updated design for Cleaning/Ready page orders when searching up a customer

We have now updated the view design for which orders are on the Cleaning and Ready pages when searching for a customers name on the New Order Page.

Recommended Time Slots in the POS

When creating a Pickup and Delivery, you will now be able to see the timeslots that are set in your Pickup and Delivery.

If a timeslot is not available you can still set the times for the Pickup and Delivery.

Store name in Repeat Pickup SMS

Your customers will now be able to see which store the Repeat Pickup SMS is coming from.

Automatically Email feature for repeating invoices

The repeat invoices feature now also includes an 'Automatic Email' function

This saves you from having to send out manual emails to your repeating invoice customers.

Regular Pickup information

You can now view further information on the Delivery Printout about your regular pickups.

This now includes whether an SMS confirmation text is required to create the repeat pickup.

Swap stats on the Cleaning page

You can now adjust the stats at the top of the Cleaning Page.

To do this go to Cleaning page > from the dropwdown view the following options

• All
• Due Today
• Due Tomorrow

Customer Groups for Metrics reporting

You can now create Customer Groups within CleanCloud.

To create these go to Settings > Admin > Customer Groups > Add Group

When adding a Group you can type in the customers name to add the members. These groups can then be used for reporting purposes in Metrics.

Staff Sales update

You can now view the total value of new orders in Metrics > Staff Performance > Sales

CleanCloud University

We are pleased to introduce CleanCloud University. CleanCloud University is a tool that will help you and your staff get trained up on all aspects of CleanCloud.

Broken down into various modules, you can watch a series of videos and track your progress.

To access this you will need to go to cleancloudapp.com/university

New Help Button

The help button has been moved. You can now access this by clicking on the 'i' button in the top right hand corner, from the dropdown you can then select 'Help'

This will prompt a widget allowing you to search for articles alongside being able to contact support.

Send to Xero

You can now send to Xero via the new invoicing tool.

Once you have completed the Xero integration on the invoicing tool hub, there will be a column to send to Xero.

Check for new CleanCloud updates

You can now check for new CleanCloud updates directly from the POS.

To do this click on the 'i' in the top right hand corner and select 'Updates'

Web Booking Tool update

We have revamped how the Web Booking Tool looks with a new desktop mode.

To update this, you can use the relevant code in Settings > Admin > Pickup and Delivery > Embed Your Store.

Rack Location in Delivery Printout

You can now view the Rack Location of a Pickup/Delivery on the Delivery Printout page

Prompt for rack location when order completed from Machines Page

If you have the 'Prompt Rack Location' setting enabled, when marking a Washer/Dryer order as complete, the POS will now ask you to enter a rack location.

Switching Off Temperature Question in the Washer/Dryer Popup

This can be switched on and off via Admin > Washers and Dryers > Turn off/on Ask for Washer/Dryer Temperature toggle

Customize Washer/Dryer Finished Notification timeout length

You can customize the length of the notifications for when a Washer or Dryer is complete.

To enable this go to Settings > Admin > Washers and Dryers > Show Notifications For

Add Pay-Ins Column to Cash-up Metrics Section on Cash-up page

You can now view the Pay-Ins and Pay-Outs for employees under the 'My Metrics' and 'Staff Metrics' sections on the Cash Up page.

Set default Washer and Dryer times

You now have the ability to set a default time for your Washers and Dryers. This will be auto-selected on the pop up when sending an order to the Washer or Dryer.

To enable this, go to Settings > Admin > Washers and Dryers > Washer Default Time/ Dryer Default Time

‘Time Order Arrived’ Column Now on Machines Page

You can now view the time an order was added to the Machines page. This will appear for the Washers, Dryers and Folding sections.