CleanCloud Updates

Our new laundry bag out labels will now show if there are also any hanging items and whether the order is still unpaid.

You will now be able to place an in-store order minimum amount excluding retail items in your settings. Allowing even when selecting one item for a customer it will automatically add your in-store minimum cost.

Head to Settings > Admin > Workflow > General Settings > Minimum Order Amount ($) and enter an amount you wish.

Below there is also an express order minimum amount which you can set.

You now have the ability to report an issue with any order and keep track of these issues. Please have a look at this article for further information Order Issue Tracking.

You will now be able to view all the history of any prior exports. Go to Settings > Metrics > Data Export. After exporting any of the data sets you will see at the bottom the history with a few columns of information such as Title, Exported By, Date, Etc… 

Previously on the /barcodes page, we displayed a long list of all your heat seal barcodes, which if you have plenty of orders could cause the page to load slowly. Now we have implemented a search feature allowing you to search for heat seals from a barcode range allowing for faster load times on the page and an easier way to search and find only the barcodes you are interested in.

Customers can now share their unique referral code with friends and family and simply walk into your store where you will be able to apply the referral code in the POS. When adding in the new customer you will see a new box labeled Referral Code to enter the relevant code. Please review this article on how to activate referral codes for your customers. Using Invite / Referral Codes

If a customer's default payment method is set to ‘Pay by invoice’ in the POS and the customer then places a Pickup and Delivery order online, it will not automatically charge the saved card on file. Instead, it will keep the customer on the invoice payment method.

Please see this article on how to set a default payment method for your customer: Customer Default Payment

If you are using our Services order flow which can be set up from Settings > Admin > Pickup & Delivery > General Settings > Customer Order Flow > Customer Only Selects Services, and you have previously added an extra turnaround time for any of your products in the Products section, we will ignore this extra turnaround time for customers placing a Pickup and Delivery order with you to ensure it matches just the turnaround time set for the services flow.

When creating a promo code you can now auto-assign customers to a certain business account. In the screenshot below you will see that you can select from the 'Assign Customer To Business' dropdown any business account you have previously created. Once the customer then enters the promo code, they will be auto-assigned to the relevant business account.

When detailing your orders you can now quickly copy any details to all your items in an order. Once you have added details to one of the items you can click on the copy paper icon on the right and the details will be copied to all items in that order.