Keep track of all new updates to CleanCloud
1643 days ago
Customers can now cancel a pickup through the customer app. This can be cancelled X amount of hours before the pickup, depending on what you have set in the Pickup and Delivery settings.
1644 days ago
Customers that have downloaded the customer app can view their loyalty points. They can also convert their loyalty points to credit.
1648 days ago
Barcodes will now print out on the driver app receipt. This will be compatible with Star portable printers.
This barcode can also be scanned to find orders in CleanCloud.
1649 days ago
You can now pre-fill Washer/Dryer notes.
To toggle this on/off you will need to go to Settings > Washers and Dryers > Pre-Fill Notes from Order Notes
1650 days ago
You will be unable to submit an order with saved cards when the order value is equal to 0.
This applies to Evo, Clearent and Stripe saved cards within CleanCloud.
1652 days ago
Staff Hours export
You can now export your staff hours in Settings > Metrics > Data Export
Staff Filter
You can now filter by the staff member on the staff hours section in Metrics.
1653 days ago
In Plant Mode using the ID/Text Search will also search the Misc page if it has been made active.
1654 days ago
We have now improved the Heat seal scanning within Plant mode.
You can now select an alternative scanning option for Heat seals, instead of updating the status, you can scan to find an order.
1656 days ago
You will now be able to scan the customers QR code from the app.
This will bring up the customer summary box enabling you to see all of their current orders.
1657 days ago
Admins can now receive email alerts for automatic staff clock-outs.
To Enable: Go to Settings → Admin → Store Settings → Security → Send Auto Clock-Out Email and toggle it on.
Stay updated with each auto clock-out via email!
1658 days ago
You can now delete a customers subscription.
To do this go to Settings > Pickup and Delivery > Customer Subscriptions > View Subscribers > Delete.
1659 days ago
When going to Settings > Metrics > Revenue you can now view a breakdown of the card payment type.
E.g. Clearent saved card, Clearent terminal
1659 days ago
CleanCloud has improved the way in which the require Heat seal feature works.
You now have the option to choose between a new or existing tag, which will work with both permanent and temporary tags.
You can also 'skip until next order' should you not have time to detail, or don't require a Heat seal.
1660 days ago
When submitting a new order where there are HeatSeal barcodes, you can now view the barcodes that belong to each garment.
A 'View All' button will appear when the order has been submitted.
1661 days ago
Heat Seal scanning workflow has now been improved.
When scanning a garments barcode into edit item notes, CleanCloud will check to if a barcode already exists. Should it exist then it will automatically move to the next garment, should it not exist then it will automatically select the 'new' tick box and move onto the next garment for you to scan.
1663 days ago
When sending an email or SMS to a customer, their first name will pre fill in CleanCloud.
1665 days ago
CleanCloud has improved the functions available for the customer pop up.
You can now do the following:
1668 days ago
CleanCloud has now introduced a promo carousel for the customer app.
The promos can be set up via Settings > Admin > Discounts.
Here you will be able to preview how the carousel will look, alongside being able to add images, text, choosing background and text colour.
1672 days ago
CleanCloud has improved the way in which upcharges now work.
You can now assign upcharges to a particular set of products or to whole sections.
Once created these upcharges cannot be edited.
1675 days ago
CleanCloud has added a new production dashboard on the Plant Page.
To access this go to Settings > Plant > Click on the graph icon.
Here you will be able to see an overview of the following -
