CleanCloud Updates

Fiskaly Integration

CleanCloud now integrates with Fiskaly.

Updated Web App

We have now updated the Web Booking Tool. This allows the customer to see the Promo Carousel, their QR code and allows them to book in store orders. We have also given the Web Booking Tool a visual re design.

Quick Notes

In CleanCloud you can now add pre defined notes to select from.

To do this you will need to go to Settings > Admin > New Order Page > Notes Presets > Add Note

Once these have been defined, when clicking on the notes field on the New Order Page, you will be able to select the pre defined note.

Clickable customer name on Pickups and Search pages

You can now click on the customers name on the Pickups and Search pages as you can on the Clean and Ready pages.

Clicking on the customers name will bring up the Customer Summary box.

Move between Customer pop up and Edit Customer pop up

You can now switch between the Customer Summary pop up and the Edit Customer pop up within CleanCloud.

To do this when on any of the pop ups, click the edit icon to edit the customer or the profile button to view the Customer Summary.

Add Pay on Account as default payment option

Business accounts can now have 'Pay on Account' set as their default payment option.

To do this go to Settings > Admin > Business Accounts > Add/Edit Business Account > Default Payment Method > Invoice/On Account.

Notification on screen when Washer or Dryer is complete

When using the Machines page on CleanCloud, a notification will now pop up when a Washer or Dryer is complete.

This can be enabled via Settings > Admin > Washers and Dryers > Shower Washer Notifications

You can select between the below options;

• Notification Only
• Notification and Sound
• No

Customer Import Tool update

CleanCloud has now added the following items to the customer import tool.

• Business ID
• Customer Credit

This will allow you to add any existing credit or a business account ID.

Call Centre Support

CleanCloud now offers a special page for your call centre staff enabling them to search orders across multiple stores. This will also allow them to check the status of that particular order.

New Invoice Tool

CleanCloud has redesigned the way in which the invoicing tools looks and works.

You can now create invoices based on particular parameters, alongside the ability to add edit various items such as discounts, creation date and due to date.

To find out more click here

Ready by date/Pickup and Delivery redesign

CleanCloud has changed the way in which the Pickup and Delivery and Ready by date feature works on the New Order Page.

You can now use the drop down to select the order type e.g. In store, Pickup, Delivery or Pickup and Delivery.

You can also use the one click calendar in order to select the relevant dates for the order.

Auto Remove Order

Orders will automatically be removed from the Machines page, when it has been marked as cleaned.

You will not need to adjust any settings in order to switch this feature on.

Mandatory Fields

You can now set the following as mandatory fields when adding a new customer.

This includes

• Telephone
• Email Address
• Address
• Marketing Opt-in

This can be set in Settings > Admin > New Order Page > Mandatory Customer Fields.

Machines Page

You can now view the temperature set for an order under any Dryer and Washer.

To view this, you will need to go to the Machines page, on this page you will be able to view the temperature set under the column 'Temp'

Set Dryer Temperature

You can now set the Dryer temperature in CleanCloud.

When using the 'Send to Machine' feature, you will be able to set the relevant temperature.

Split Tickets Toggle

You can now switch off the split ticket feature for individual tickets in CleanCloud.

To do this when processing an order on the New Order Page, click the toggle to switch Split Tickets on or off.

Customer App Update

The customer app has now been updated. Customer will now be able to do the following.

• View promotions, discounts and offers from the home screen
• Cancel order before pickup (if the store allows for it)
• View credit and loyalty points (Alongside being able to convert unused points to credit)
• Customer's unique QR code which can be scanned by supported stores as well as 24/7 Kiosk terminals

Minimum hours between Pickup and Delivery

You can now specify a minimum amount of hours between your Pickup and Delivery slots within CleanCloud.

To set this, you will need to go to Settings > Admin > Pickup and Delivery > Minimum Hours Between Pickup and Delivery

Cancel order X hours before pickup

Customers can now cancel a pickup through the customer app. This can be cancelled X amount of hours before the pickup, depending on what you have set in the Pickup and Delivery settings.

Convert loyalty points to credit in the customer app

Customers that have downloaded the customer app can view their loyalty points. They can also convert their loyalty points to credit.