CleanCloud Updates

Keep track of all new updates to CleanCloud

1198 days ago

Add Store Closed Dates to Ready-by-Date Calculation

If there happens to be a date when your store will be closed, for example a holiday, then you can add this closed date and this will be calculated into your ready-by date and it will skip the closed date selected. 


This can be added from Settings > Admin > Workflow > General Settings 

1200 days ago

Ready by Date in Admin is more Dynamic and flexible

You will now have a bit more flexibility over your ready-by-date in the admin section when you go to Settings > Admin > Workflow > General Settings 


You can choose to exclude the specific days of the week you want to be skipped, for instance Sunday & Monday.

1202 days ago

Owners Risk Release Form on Receipts

If you would like to include a release Form at the bottom of your receipts you can do so by heading to Settings > Hardware > Receipt Printer > Add Release Form


You can then attach the release form to any of your orders by selecting the upwards facing arrow at the bottom of the NEW ORDER page, then select the release form you created from the dropdown which appears when you select 'No Release Form'.


1205 days ago

Filter by Section on Cleaning Page and Detailing Page

You can filter by the section on the detailing and cleaning page to help you see which orders from which section need to be detailed or cleaned. You will see a filter section dropdown at the top of the detailing and cleaning pages to help you easily identify orders containing these items.

1207 days ago

Color Code Orders on Detailing, Cleaning, and Ready Pages

You can now apply a color filter on the Detail, Cleaning, and Ready pages which correlates to your sections’ colors.


This will help you to easily see by color which orders belong to which section. You can apply this filter under Settings > Admin > Workflow. Then, go to either ‘Detailing page’, ‘Cleaning page’, ‘Ready Page’ and make sure to toggle on ‘Show Section of Order Using Colors’.

1209 days ago

The Cleaning Page Due Today/Tomorrow Filter

When on the Cleaning page you will now be able to apply a filter for orders that are due today and orders that are due tomorrow to find the specific orders you are looking for.

1213 days ago

Ready page - Delivery and Route filter

On the Ready page if you want to filter down your orders to look for which orders are for delivery specifically and if you want to filter orders by specific route you now have filtering options which allow you to do this!


Head to the Ready page, select the ‘All Orders’ dropdown and apply the filter Delivery or select any of your routes to see those specific orders.

1216 days ago

Auto Card Payment Failed Pop-up Warning Message

If you are auto-charging saved cards on file when processing your orders from cleaned to ready, you will now have a visible message on the POS for you and your staff if the saved card on file failed to process. 


The order will still move from cleaned to ready and the customer will automatically get a notification saying the card has failed, encouraging them to update their card info.


1220 days ago

The Refund Tool New Options

When refunding a customer you will now have the option to refund any credit used by the customer and you can see if any refunds have already been applied to their previous order.


You will see in the screenshot below the amount already refunded at the top and the check box at the bottom to return the store credit used. 


1226 days ago

Physical Gift Cards

You can now benefit from offering Physical Gift Cards to your customers at your store!


As with the E-Gift Cards, you will first need to create the gift card in the products section. 


Go to Settings > Products page. On the Products page add a new product by selecting 'Add Product' at the top right corner.


Then, select 'Gift Card' from the 'Product Type' dropdown menu and fill in the required fields with your gift card details.


Once your gift card product has been created and you select the gift card product from NEW ORDER, you will find a dropdown to select either Digital Gift Card or Physical Gift Card. 


The Physical Gift Card will give you a code that will be associated with the card for your customers to redeem later. You will have to write this code down for your customer. 


You could apply this code to a business card you have on hand in the store or possibly gather a stack of pre-made gift cards with your business branding and include the code there.


You would simply need an easy way to include this code on a physical card you give to your customers.