CleanCloud Updates

Heatseal scanning

Heat Seal scanning workflow has now been improved.

When scanning a garments barcode into edit item notes, CleanCloud will check to if a barcode already exists. Should it exist then it will automatically move to the next garment, should it not exist then it will automatically select the 'new' tick box and move onto the next garment for you to scan.

Pre fill first name for SMS and Email

When sending an email or SMS to a customer, their first name will pre fill in CleanCloud.

Improved customer pop up

CleanCloud has improved the functions available for the customer pop up.

You can now do the following:

• Edit customer
• Send Email
• Send SMS

Promo carousel for customer app

CleanCloud has now introduced a promo carousel for the customer app.

The promos can be set up via Settings > Admin > Discounts.

Here you will be able to preview how the carousel will look, alongside being able to add images, text, choosing background and text colour.

Upcharge update

CleanCloud has improved the way in which upcharges now work.

You can now assign upcharges to a particular set of products or to whole sections.

Once created these upcharges cannot be edited.

Plant Production Dashboard

CleanCloud has added a new production dashboard on the Plant Page.

To access this go to Settings > Plant > Click on the graph icon.

Here you will be able to see an overview of the following -

• Breakdown of top items to clean (by piece and quantity)
• Due today
• Due tomorrow
• Overdue
• Cleaned today

Auto Charge orders

You can now auto charge customers within CleanCloud. The charge will take place when orders are being moved from the Clean to Ready page.

This will allow you to charge through the following options :

• For all unpaid order
• Only pickup and delivery orders with a saved card

This can be set through Settings > Admin > Payments > Auto Charge Saved Card When Order Cleaned

Review feature translations

The review feature now supports French, Italian and Spanish

Track folding in your Wash Dry Fold

We have a now added a folding section to the Machines and Wash Dry Fold page.

This can be enabled through Settings > Admin > Washers and Dryers > Track Folding of orders

You can also define the default action to be taken when the folding is complete.

Ask for Color, Brand Pattern options on Heat seal required popup

You can now add Colour, brand and pattern options on the Heat Seal Required setting.

In order to enable brand and pattern options you will need to do this in Settings > Admin > New Order Page

Payment pop up box

We have redesigned the pop up box at the time of payment.

MetalProgetti Barcode on Bagger

You can now send a custom barcode to the MetalProgetti bagger. This will print a barcode on the bagger label, which you will be able to scan with CleanCloud POS.

API Updates

We have updated our APIs. There is a new endpoint by which you can convert loyalty points to credit.

Filter by payment type

You can now filter by specific card payments within CleanCloud. This will allow you to see payments by Clearent (Saved Card) , Clearent (Terminal), PaymentSense, Stripe

This can be viewed via the following settings:

Settings > Search > Payments > Payment type

Product discounts

You can now set up discounts on a product level in the POS.

This will allow you to set up discounts for specific items/sections, during a specific time range and date range. You will also be able to select whether these discounts will apply to pickup and delivery and business accounts as well.

To set this up, you will need to go to Settings > Admin > Discounts > Product Discount Rules

Business price lists and discounts on repeat pickups

Business price lists and discounts will now be applied to repeat pick ups set up in the system.

Review Module

We have introduced a new review module that will allow your customers to leave a review on Google, Facebook or Yelp.

Customers will be sent an email, SMS or Push notification with a link, which will take them through to say if they had a positive experience or not.

Should they click 'Yes' they will be able to select the platform on which they want to leave a review. Should they select 'No' they can leave their review for you to look at internally and take the necessary action.

To change the settings for this feature you will need to go to Settings > Marketing > Reviews

Smart Search box

We have now introduced a smart search box to the POS.

You can search for any customer in the search bar in the top right hand corner. A pop up box will then appear which will show you information on the customer.

This includes -

• Orders on the clean page
• Orders on the ready page
• Customer discounts
• Customer loyalty points
• Creation of a new order

Wash and Fold updates

Auto mark orders as cleaned

There are now three different options to choose from when selecting the 'Empty Dryer' button. This can be edited in Settings->Admin->Washers and Dryers The options are as follows -

1) Don't mark order cleaned

2) Prompt for confirmation each time

3) Automatically mark order as cleaned

Automatically suggest machine ID when send to washer/dryer

You will no longer have to manually input a machine ID.the lowest available machine ID will be preselected and other machines are available in the dropdown.

Machines that are already in use will be shown at the bottom of the list should the user want to override.

Send multiple orders from Machine to Dryer on Machines Page

You can now batch select orders that are in the machine to send them to the dryers.

Email all customers about Pickup and Delivery

If you use the pickup and delivery feature, you can now send out an email to your customers to inform them that you offer this service.

To do this go to Settings > Pickup and Delivery > General Settings > Send Email to All Customers