CleanCloud Updates

Keep track of all new updates to CleanCloud

1683 days ago

Convert loyalty points to credit in the customer app

Customers that have downloaded the customer app can view their loyalty points. They can also convert their loyalty points to credit.

1687 days ago

Barcode on Driver app receipt

Barcodes will now print out on the driver app receipt. This will be compatible with Star portable printers.

This barcode can also be scanned to find orders in CleanCloud.

1688 days ago

Pre-fill Washer/Dryer notes from Order Notes

You can now pre-fill Washer/Dryer notes.

To toggle this on/off you will need to go to Settings > Washers and Dryers > Pre-Fill Notes from Order Notes

1689 days ago

Block pay with saved card when order value is 0

You will be unable to submit an order with saved cards when the order value is equal to 0.

This applies to Evo, Clearent and Stripe saved cards within CleanCloud.

1691 days ago

Staff Hours update

Staff Hours export

You can now export your staff hours in Settings > Metrics > Data Export


Staff Filter

You can now filter by the staff member on the staff hours section in Metrics.

1692 days ago

Plant Mode ID/Text search

In Plant Mode using the ID/Text Search will also search the Misc page if it has been made active.

1693 days ago

Plant Updates

We have now improved the Heat seal scanning within Plant mode.

You can now select an alternative scanning option for Heat seals, instead of updating the status, you can scan to find an order.

1695 days ago

Customer QR barcode

You will now be able to scan the customers QR code from the app.

This will bring up the customer summary box enabling you to see all of their current orders.

1696 days ago

Auto Clock-Out Email Alerts 🔒⏰

Admins can now receive email alerts for automatic staff clock-outs.

To Enable: Go to Settings → Admin → Store Settings → Security → Send Auto Clock-Out Email and toggle it on.

Stay updated with each auto clock-out via email!

Learn More

1697 days ago

Delete customers subscription

You can now delete a customers subscription.

To do this go to Settings > Pickup and Delivery > Customer Subscriptions > View Subscribers > Delete.

1698 days ago

View payment type in Metrics

When going to Settings > Metrics > Revenue you can now view a breakdown of the card payment type.

E.g. Clearent saved card, Clearent terminal

1698 days ago

Heat seal Workflow improvements

CleanCloud has improved the way in which the require Heat seal feature works.

You now have the option to choose between a new or existing tag, which will work with both permanent and temporary tags.

You can also 'skip until next order' should you not have time to detail, or don't require a Heat seal.


1699 days ago

View full list of garment barcode IDs

When submitting a new order where there are HeatSeal barcodes, you can now view the barcodes that belong to each garment.

A 'View All' button will appear when the order has been submitted.

1700 days ago

Heatseal scanning

Heat Seal scanning workflow has now been improved.

When scanning a garments barcode into edit item notes, CleanCloud will check to if a barcode already exists. Should it exist then it will automatically move to the next garment, should it not exist then it will automatically select the 'new' tick box and move onto the next garment for you to scan.

1702 days ago

Pre fill first name for SMS and Email

When sending an email or SMS to a customer, their first name will pre fill in CleanCloud.

1704 days ago

Improved customer pop up

CleanCloud has improved the functions available for the customer pop up.

You can now do the following:

  • Edit customer
  • Send Email
  • Send SMS

1707 days ago

Promo carousel for customer app

CleanCloud has now introduced a promo carousel for the customer app.

The promos can be set up via Settings > Admin > Discounts.

Here you will be able to preview how the carousel will look, alongside being able to add images, text, choosing background and text colour.

1711 days ago

Upcharge update

CleanCloud has improved the way in which upcharges now work.

You can now assign upcharges to a particular set of products or to whole sections.

Once created these upcharges cannot be edited.

1714 days ago

Plant Production Dashboard

CleanCloud has added a new production dashboard on the Plant Page.

To access this go to Settings > Plant > Click on the graph icon.

Here you will be able to see an overview of the following -


  • Breakdown of top items to clean (by piece and quantity)
  • Due today
  • Due tomorrow
  • Overdue
  • Cleaned today

1718 days ago

Auto Charge orders

You can now auto charge customers within CleanCloud. The charge will take place when orders are being moved from the Clean to Ready page.

This will allow you to charge through the following options :

  • For all unpaid order
  • Only pickup and delivery orders with a saved card

This can be set through Settings > Admin > Payments > Auto Charge Saved Card When Order Cleaned