CleanCloud Updates

The customer import tool now includes the following columns -

• Discount %
• Birthday Month
• Birthday Day

If you have Mailchimp integrated with CleanCloud, new users created in the customer app will now also be sent to Mailchimp.

The location tracking for where the driver is has now been improved.

If the setting 'Track Driver Location' is switched on in Admin > Pickup and Delivery > Driver App

Customers can now view the drivers ETA when clicking on the driver location link when the driver is on their way to do a pickup or delivery.

When selecting Laundry products within CleanCloud, if you have multiple bags, instead of having to click the laundry product again, you can now click 'Next bag'

When clicking on the customer profile button or the edit button you will now see a centralized customer CRM popup.

This will allow you to see all of the following in one location for the customer:

• Order History
• Stats
• Ability to edit customer
• Payments
• Messages
• Scheduled Pickups

You can now view who has picked up an order on the Search page.

To do this go to Settings > Search > it will appear under the field 'Picked up'

A blue notification can now appear when a customer sends in a new Email or SMS. This will show you who the message is from and show you a preview of the message, without the need for you to view the Inbox. If you click on the notification it will bring up the Messaging section of the Customer CRM.

This can be set on a station level and you can choose how long you would like the notification to appear for. This can be managed in Settings > Admin > Notifications > Show New Message Notifications/Show New Message Notification For

You can now view the following information for an order when clicking on the Order Summary on the Cleaning and Ready pages.

This includes -

- create date and time and who created

- cleaned date and time and how long it took

- how long order has been ready for

- payment date and time and who took payment

- if order edited and access to Edit history

You can now search for customers with subscriptions in CleanCloud

To do this, you will need to go to Settings > Search > Select 'Customers' from the dropdown > You can then search by subscription using the dropdown under 'Subscriptions'