CleanCloud Updates

CleanCloud now supports OpenEdge tokens with Clearent.

You can now add an extra page to Plant mode.

This can be enabled in Settings>Admin Settings>Plant/Factory Settings> Click on Add Extra Page then name the extra page (e.g Tailor).

You can assign user permissions for this page on Settings>Users.

The price adjust feature is useful if an item arrives at the plant but cannot be processed at the current price for various reasons (torn, needs extra cleaning etc). 

Click here for more information on how it works > https://cleansupport.zendesk.com/hc/en-us/articles/360004394398-Price-Adjust-from-the-Plant

This will be useful for your customers to find your store easily on the new customer app.

You can find more information on how to do this here > https://cleansupport.zendesk.com/hc/en-us/articles/360004404277-Edit-your-store-GPS-coordinates

The customer app was redesigned from the ground up to make all tasks easier for you as well as speedy performance improvements:

- Easier to find and select your default store

- Easier to select pickup and delivery dates

- Easier to select items for your order

- Easier to update your card information

- Easier to view order history and status

- Easier to create repeat pickups

- Easier to join a subscription

- Better multilingual support

More features to come soon, look out for more updates in the near future.

(The iOS update will follow shortly)

Running an audit of of what is on storage rack will allow you to check that all the orders appearing in the Ready page of your CleanCloud account are actually in your store.

It will allow you to see if any orders are missing, and the value of those orders.

Click here for more information > https://cleansupport.zendesk.com/hc/en-us/articles/360004161337-Run-an-Audit-of-Orders-on-the-Ready-Page-

You can now automatically link your QuickBooks account without us having to do anything on the support side. For you to link it, just press the green "Connect to QuickBooks" button on the Settings > Admin > Accounting Integration page.

Once connected you will see a "Map Accounts" box appear, which allows you to connect accounts and sales code from your QuickBooks to CleanCloud.

Assigning customer a QuickBooks is now much easier. When you edit a customer account in CleanCloud, if you start typing the customer name in the QuickBooks ID field it will load a list of relevant customers from your QuickBooks account. Once you select the correct customer it will enter the correct ID into the field.

For more information click here > https://cleansupport.zendesk.com/hc/en-us/articles/360002085211-QuickBooks-Online-Integration

You can now specify the priority of a garment on the conveyor, for instance have shirts first, pants second, jackets third etc.

You can also specify if you wish to send a garment to the conveyor or not.

Click here for more information > https://cleansupport.zendesk.com/hc/en-us/sections/360000965278-Auto-Assembly-

We've made some changes to the way of doing Cash Ups on CleanCloud. This includes an important change to when you set aside cash from the register in the calculation. Now you set aside the cash after using the Notes and Coins calculator.

We also added new calculations like the expected cash at the time of cash up and the variance between the expected cash and the declared cash.

For a summary of changes please see our video https://soapbox.wistia.com/videos/Yu6WfM07tc

Or view updated Helpdesk instructions here: https://cleansupport.zendesk.com/hc/en-us/articles/360002085291

We have added new permissions for users in the Plant:

1) Which screens they can see in the Plant

2) Which actions they can take in the Plant when they try to update an order

You will only be able to set those permissions if you have the plant mode activated on your account.