In the busy world of commercial laundry services, efficiency and reliability are paramount. For Kurt Schroeder, the owner of a successful commercial laundry business in Tampa Bay, these qualities extend beyond the process of doing laundry itself to include every part of his operation. One crucial area where Kurt found significant improvement is in payroll management, thanks to CleanCloud Payroll. Not only has Kurt improved his operational efficiency since switching to CleanCloud Payroll, he’s also increased his employee satisfaction. This case study explores how CleanCloud Payroll has transformed Kurt’s payroll process.
Why CleanCloud
I own Commercial Laundry Tampa Bay, we pride ourselves on offering top quality pick up and delivery services to customers around the Tampa area. I’d been in the business a fair while and in mid 2023 I decided to open up my own store. I joined CleanCloud in July 2023 and straight away I signed up to have my own app - I wanted my customers to be able to have that branded experience when placing an order. That was very important to me, we’re a small team but we’re dedicated, and during the time we’ve been in business we’ve really built up a reputation for reliability and quality. We felt that the app would reflect that.
We launched the app and everything was going well with the business, but I was finding payroll a challenge. It was time consuming and it felt really manual. I knew there had to be a way to make it more efficient, so I had a chat with CleanCloud to find out more about their Payroll solution.
Choosing CleanCloud Payroll
We were previously using Square to run our Payroll, but it had limitations. I wasn’t certain that CleanCloud Payroll would be any improvement but I thought it couldn’t hurt to find out more. I knew I needed something that was more streamlined, and would take less time. We run Payroll bi-weekly, our payday is Friday and it was taking up more and more of my time. I also wanted a solution with great customer support, I wanted to be able to pick up the phone and talk to someone if I had any issues.
The Solution: CleanCloud Payroll
After the initial call I was pretty much sold on CleanCloud Payroll. The functionality it offered aligned more with my business goals and needs. I loved that everything would be in one place - I wouldn’t need to be managing multiple systems anymore. That hit the goal of saving time but it also reduced the risk of errors or mistakes which was really important to me - I’m very aware that this is people’s pay check we’re talking about. It’s important to make sure everything is correct.
Another feature that I really liked was that with CleanCloud Payroll my taxes are automatically filed. Payroll is not the simplest or most straightforward or process to run. I’m no tax expert but if I make a mistake or forget to file my taxes correctly then I’m getting hit with a fine. With CleanCloud I have peace of mind, it’s just one less thing for me to worry about each day.
The final thing that really appealed was that there weren’t any hidden extras. Oftentimes you’ll have a payroll provider and then you’ll find out that if you want the ability for your customers to clock in or clock out, then you need to pay extra for that. But for my business, these kinds of ‘add ons’ are essential. With CleanCloud Payroll I could see exactly what was included in the fee and that covered some of the essential features that I really needed.
Impact on Business Operations
It’s been a pretty seamless transition for us, the whole onboarding process was smooth and didn’t take long at all. It’s definitely saving me time, I’m no longer losing hours every other week to payroll which is great. I’m finding that I can spend that time I’ve saved on growing the business and making improvements to our customer service. So it’s a win-win really.
I’d definitely recommend CleanCloud Payroll to other operators. Without a doubt it saves you time and hassle by taking away all of those manual tasks and by having everything in one easy to access place. It’s a no-brainer.