CleanCloud Updates

The Booking Tool just got a lot more helpful, introducing unified services, advertising tracking, improved autocomplete, and a complete pricing page revamp.

• Pricing Page Revamp: Now, on the pricing page, you have the power to switch between Pickup & Delivery (P&D) and In-store pricing effortlessly, giving you more control and transparency.

• Unified Services Flow: Whether it's Pickup & Delivery or another order type, the services flow now applies universally, ensuring consistency and ease of use.

• Data-driven Insights: We're stepping up our game by tracking advertising data in our database, including utm_source, utm_campaign, and utm_term and utm_medium tracking! Once we've collected enough data, we'll provide insightful reports to help you make informed decisions.

• Convenient Tracking Script: Say goodbye to manual tagging! We've developed a handy script that can be embedded on any website, enhancing advertising tracking without the need for direct targeting. Plus, this script will soon become a default feature for websites created using our website builder.

• Smooth Mapping Experience: We've ironed out the kinks in Google address autocomplete mapping. Say farewell to those rare instances where addresses didn't fully fill into the field. Now, it's smooth sailing all the way!

Reach out to our Support Team to discover more about these exciting improvements.

We’re excited to announce the addition of scheduled CleanCloud Pay reports!

Now, you can conveniently schedule your CleanCloud Pay reports, making accounting tasks even easier. Many of you rely on our report scheduler for more efficient and accurate reporting, and this new scheduled report aims to make that process even easier.

📑 To learn more, visit the guide: CleanCloud Pay.

CleanCloud now offers support for integrating with ADAC (Automated Dry-cleaning Assembly Conveyor) for Store and Plant. 

Reach out to our Support Team to discover more about this feature.

We’ve added a new filter to the Search page.

Search by summary is now added for searching orders, this’ll help for the times when you have a garment laying around with no tagging. With search by summary you can easily find its owner in no time.

📑 To learn more, visit the guide: Search Page.

Now, on the Pickups page, you can easily organize and filter your view by selecting specific routes.

Simply use the 'Filter Route(s)' dropdown to select one or multiple routes simultaneously.

📑 To learn more, visit the guide: Order Filtering Features.

Now, on the Search page, you have the option to narrow down your search by the cleaning date.

Easily track order progress and find specific orders within a timeframe using the 'Cleaned After' and 'Cleaned Before' options.

📑 To learn more, visit the guide: Search Page.

Finding express orders is so much easier with our new Express Filter.

We've incorporated a new filter on the Cleaning Page specifically designed to display only express orders. We believe this’ll help you and your staff see what orders are most pressing.

📑 To learn more, visit the guide: Order Filtering Features.

We've introduced a new notification for your customers, which will only be activated when pickup orders have been collected.

This additional notification aims to reassure customers by confirming that their order has been successfully picked up by the driver. Please note, if you opt for SMS notification, it will require an extra credit.

📑 To learn more, visit the guide: Order Update Notifications.

You can now leave internal messages in yellow within the Messages tab of the Customer CRM or the Driver App.

These are called 'Internal Notes' viewable to all staff but not the customer. Use these to communicate with staff on the next shift, leaving them updates on tasks.

📑 To learn more, visit the guide: Customer CRM.

Export Feature Added: The Metrics page now allows you to export a report for credits given.

This report offers a comprehensive list of credits issued, detailing the date, staff member's name, customer amount, and the provided reason.

📑 To learn more, visit the guide: Data Export.