CleanCloud Updates

Plant mode 2.0

Users of our plant mode will be excited to hear that we have recently made our 2.0 version available for use. To transition to this new mode, simply navigate to Settings > Admin > Plant mode and change the Plant Version to V2.

This new version comes with a whole host of improvements, especially for those who process a very high amount of orders and are heavily reliant on barcode scanning.

Customer App update

Within the customer app, extra delivery fees can now be applied for delivery slots if the requested slot would mean the order turn around time falls under a certain amount of days. This effectively gives customers the option of selecting an 'Express' service at a higher cost.

Skip Dates for Repeat Pickups in iOS/Android App

By popular demand, one new feature now available in our IOS and Android Apps is the ability for customers to skip certain dates when scheduling repeat pickup orders.

New Checkout.com features now available!

Checkout.com is now available for a number of services through CleanCloud:

• Customers are now able to use Checkout.com cards for charges through the Customer App and Web App
• Checkout.com cards are now available to be used with our auto-charge saved card when cleaned feature

Updates to barcode tags: Epson U220 printer

2 updates have come down the pipeline for users of the Epson U220 printer:

• The Epson U220 barcode tag is now able to be printed from Plant mode, just navigate to Admin > Plant > Tag Printer Manufacturer > Epson U220 Barcode Tags.
• Item notes are now available to be printed on Epson U220 tags, just navigate to Printers > Heat Seals > Print Item Notes on Tag. The image attached to this update gives a great idea of how these will look on the finished product.

Greek Language

We now offer Greek language within your CleanCloud account.

New untick dates feature for repeat pickup customers

If you have the booking tool integrated to your website, your customers will now have the ability to untick future dates when they edit their repeat pickup.

Detailing page update

You will now be able to limit the orders going through to the Detailing page depending on which section they belong to. To get this set up, go to Settings > Admin > Detailing Page.

Old orders show in the Driver App

Past non-picked up locker orders now show in the Driver app feed for today!

New bags and hanging count feature update

If you have the 'prompt for number of bags & hanging count' enabled in Settings > Admin > Cleaning Page, you will now have the ability to add more than 8 bags out labels and select more than 8 hanging.

New addition to the CRM messages log

If you have the 'when auto charge saved card fails' notification prompt enabled in Settings > Admin > Notifications, this particular message will now be stored in the customer CRM under the messages tab.

Change Cleaned Date of an Order

You can now change the cleaned date of an order by going to Settings > Admin > Admin Tools. This will assist stores who use the repeating monthly invoicing tool. To change the cleaned date of an order, go to Settings > Admin > Admin Tools > Change Order Dates.

Set Pickup Slot Days to Show

You will now be able to set how many days/weeks in advance a customer can book pickup.

To find this new setting, just go to Settings > Admin > Pickup and Delivery > Pickup/Delivery Options, where you will see a 'How Many Days Of Pickup Slots To Show' setting.

Hide Payment Status and Totals Columns on the Cleaning page

You will now have the ability to hide the Payment Status and Totals Column on the Cleaning page. This is a great new feature for your Cleaning staff, so they can focus on only the information that is relevant to them. To get this set up, go to Settings > Admin > Cleaning Page, where you will see a 'optional columns' section.

Redesign for the Cleaning, Ready, Pickups, Detail, and Assembly pages

We have recently done a complete new redesign of the Cleaning, Ready, Pickups, Detail, and Assembly pages. The redesign includes:

• Fixed table
• Increased font size
• Always visible header

New CleanCloud University Videos

We have now released the following videos to CleanCloud University. To access them, click on this link: https://cleancloudapp.com/university

• Add & Edit Staff Members
• Customizing your New Order page
• Navigating the Customer CRM
• Payroll
• Referral Codes & Promo Carousel Slides
• Setting up a CleanCloud Hosted Website

New setting for the Detailing page

You will now have the ability to establish whether you would like Pickup and Delivery orders going through the detailing page or not. To find this new setting, just go to Settings > Admin > Detailing Page.

Improvements to the Machines page - both versions

See the below recent improvements which have been made to both the original machines page and the new drag and drop page:

• Limit orders to certain sections
• Faster send order to multiple machines
• New payout tracking
• Set payout defaults at store and at machine level
• Create folding locations

New drag and drop Machines page!

You will now have the ability to have a new drag and drop machines page. This new page gives you a more touch friendly experience, as well as making the order flow for your staff easier when they assign an order to a machine. To enable this new machines page, go to Settings > Admin > Washers and Dryers, and enable the 'Use Drag-n-Drop Machines Page' option.

Edit ready by date/time from the ready page

You will now have the ability to edit the ready by date/time of a Pickup and Delivery order within the Ready page.