CleanCloud Updates

You can now easily check order summaries in both the 'Active Orders' and 'All Orders' tabs on the CRM page.

Simply click the pencil icon in the 'Order' column - this popup gives you quick access to essential order details and history.

📑 To learn more, visit the guide: Customer CRM.

We’ve created a new report that lives inside Cleaning Page.

The detailing report shows you a breakdown of all Detailing thats been done, enabling you to see more data about your customers, services, and staff.

📑 To learn more, visit the guide: Order Filtering Features.

CleanCloud now requires email confirmation if the login IP address appears suspicious.

If a login IP address seems suspicious, you'll be prompted to confirm the login by entering a code sent to your email address.

📑 To learn more, visit the guide: Securing Your CleanCloud Account & Troubleshooting Access.

Exciting news for all CleanCloud users—introducing our brand-new website builder!

Create a personalized website for your laundromat or dry cleaning business where customers can easily make online bookings and learn more about your services.

-Make the most of our customizable templates, SEO optimization, AI-enhanced images, and much more.

-Available now within your CleanCloud account—get started today!

For a guide on how to setup your website, visit our help desk article.

With the new website builder, we've improved the booking tool to seamlessly integrate with your booking page.

We've removed the grey background and logo to better align with your current design elements and settings.

For a guide on how to setup your website, visit our help desk article.

Upcharges are now added to the long list of importable data in CleanCloud.

Import as many as you’d like but remember to include the product ID if they're product-specific, or leave the column blank if the Upcharge applies to all products.

📑 To learn more, visit the guide: Upcharges Import.

You can now charge saved cards straight from the Search page making collecting payments easier than ever.

This feature is currently enabled for customers with integrated payments using CleanCloud Pay and Clearent.

📑 To learn more, visit the guide: Search Page.

Express orders will now be highlighted in yellow on both the Detail Page and the Cleaning Page.

This update also applies to online orders that include an express fee.

📑 To learn more, visit the guide: In-Store Express Orders.

Subscriptions without an integrated payment is now possible.

Subscriptions can now be created and added to customers in stores without integrated payments. The value of the subscription will be shown in the unpaid invoices page, staff will have to collect the subscription in cash and mark the invoice as paid.

📑 To learn more, visit the guide: Customer Subscriptions - Setting up a New Subscription.

For your pickup and delivery service, you can now add a geofence for a route via our new preset buttons.

These new presets allow you to easily set a circular geofence around a store with a radius of 3, 5, 10, or 15 miles. This is particularly useful for stores that use DoorDash with a delivery mile limit.

📑 To learn more, visit the guide: How to Set Up and Customize Routes for Pickup & Delivery.