CleanCloud Updates

We’ve added a Customer Credit to the stats page on the CRM.

Customer Credit is a valuable feature in any POS, especially in cases where you refund to store credit. But what's more important is being able to see credit history, so we've also added this to the stats page!

We hope this new feature makes things easier and more convenient for you and your staff.

📑 To learn more, visit the guide: 'Customer CRM'.

Introducing the Machines Activity Report, now available in our Report Scheduler.

Reports are a great way to see exactly what's happening in your business, and that continues today with our new Machines Activity Report. And for ease of use, we’ve added it to our Report Scheduler.

Our new Machines Activity Report shows a ton of information, such as the order ID, Process, Cycle Name, Modifier, as well as the Machine ID, and Start and End time. This is perfect for you to see how your machines are being used, as well as what cycles, and modifiers are most popular.

📑 To learn more, visit the guide: Data Export.

We’ve rolled out an exciting update to CleanCloud, bringing you Custom Cycles and Modifiers.

Now you can add custom cycles to both washers and dryers, we’ve also added color-coding to make them easily identifiable at a glance.

Adding Prices per cycle just became possible, however, it's important to note that this will override the default machine price.

Additionally, you can charge for extras by assigning them on a per-cycle basis or for every cycle with our new Modifiers feature. Want scent boosters only on Delicates? Now you can easily create a modifier for that.

📑 To learn more, visit the guide: 'Custom Cycles and Cycle Modifiers'.

We’ve added the ability to reprint bagging tags and hanging labels directly from the print pop-up.

No more worries about lost tags—just like with garment tags, you can quickly and efficiently reprint what you need. We know that losing a hanging label or bagging tag can happen, and we’re here to make your life easier. This new feature ensures you can keep things running smoothly without missing a beat.

📑 To learn more, visit the guide: 'How to Reprint Garment Tags or Receipts'.

One of our most requested features is here. Introducing Singular Garment Tag Reprint.

You’re now able to print a single garment tag from an order instead of the whole series. With Singular Garment Tag Reprint, you're saving time, resources, and making Mother Nature proud.

📑 To learn more, visit the guide: 'How to Reprint Garment Tags or Receipts'.

We've expanded the capabilities of our Invoices report to now support multi-store functionality.

With this enhancement, managing and analyzing invoices across multiple stores is now simpler and more efficient than ever before. Dive into your data with ease and gain comprehensive insights across your entire business landscape. Without having to switch store. This one of our many features that make running multiple stores easier with CleanCloud.

📑 To learn more, visit the guide: Data Export.

We've rolled out an exciting update to the Driver app, featuring simplified Bags/Items fields.

This enhancement ensures smoother navigation and quicker input for our drivers, making deliveries even more efficient. Keep an eye out for more improvements as we strive to enhance your experience!

📑 To learn more, visit the guide: Driver App.

We've streamlined the process for Repeat Pickups created from POS by automatically setting the delivery date to match the pickup date.

This enhancement ensures smoother operations and eliminates manual date adjustments. Stay tuned, as we'll soon roll out this feature to our Customer apps, bringing even more convenience to your experience.

Reach out to our Support Team to discover more about these exciting improvements.

We've added a Lock button to our profile switcher for added security.

Now, right next to the Open Cash Drawer option, you'll find this handy feature, perfect for those moments when your staff need to step away from the POS.

📑 To learn more, visit the guide: Securing Your CleanCloud Account & Troubleshooting Access.

We’ve made a series of enhancements to the driver app to improve creating orders in the driver app.

• Instant Pickup Time: Say goodbye to manual inputs! Now, the current date and time are automatically set for pickup, saving you precious seconds.
• Effortless Delivery Date: No more calendar juggling! We've preselected the delivery date, calculated smartly for you based on pickup, plus a few extra days (depending on your settings)
• Hourly Help: Need to set a delivery time? Just pick the start hour, and we'll cleverly fill in the end hour for you. It's like magic, but better.

📑 To learn more, visit the guide: Driver App.