Check out our new overview page in Metrics! Settings > Metrics > Overview
We've organized the overview page so that you can quickly and efficiently see all the key information you need in one place for what has happened in a day.As a manager, the Dashboard section with all your graphs focuses on general trends for your business, while the Overview page is focused on being the place to go to to monitor all your daily events.
Info added includes:
Cash ups from the day
Staff performance summary
List of payouts
List of credit given to customers
Overdue orders (current time past the ready by date)
To be cleaned for today but still cleaning
To be cleaned for tomorrow but still cleaning
List of refunded orders
List of discounted orders
List of orders where credit used
List of deleted orders
List of promo code uses
Failed subscription payments (only for those that have a new subscription type)
We've revamped our Machines page with the following improvements:
Nicer and cleaner layout
We now show a message in a popup when you move an order that is in more than one machine to remind and alert your staff that you have to empty multiple machines (example: #1, #3)
We added a way to sort your to do orders by order time and due date
You can now very easily add upcharges and notes to your laundry bags.
When you add the weight of your laundry bag, within the same pop up you can now add a list of common upcharges to choose from. We've also added a notes box to add any necessary specifics right in the same place. Life couldn't be easier :)
The ability to do refunds directly from your CleanCloud account is now available for any order fully or partially paid by Card.
Simply edit that order and a refund button will appear at the top of the screen of the new order page.
You will have the option to select the amount you wish to refund ($ or %), the method in which to refund (Cash, Card, Store Credit) and specify a reason for the refund
We have added a number of new features to improve our new invoicing tool;
When creating monthly repeating invoices you can now select multiple customers and business accounts from the autocomplete menu making it quicker and easier to create multiple repeating monthly invoices for different customers.
You now have the option to have orders displayed in invoices broken down by order ID and product, showing a breakdown of how each product contributes to the order with price and quantity.
The ability have invoices broken down by product rather than orders has now been added to the new invoicing tool. This shows each product as a line item with quantity.
Our User profiles have a had a great new update that make them even more convenient:
2 new User permissions have been added that allow owners to further customise profiles for their staff. You can now edit whether or not a profile can run payroll for staff members and also whether or not the profile can process refunds.
Staff members can now access their /me profile from any IP address with a more secure and password-protected login.
Two more updates have launched on CleanCloud this week:
When an email address is available for a customer, you now have the option to always send an email to that customer alongside any push notifications they are due to receive.
You can now have CleanCloud auto-highlight the quick-drop field after selecting a customer. This makes completing quick-drop orders much faster, as you only need to select the customer and type the quick-drop number.
In a handy update for customers running retail sales, the CleanCloud POS no longer requires a customer profile to be attached to an order if the product being purchased is from a section marked as a 'Retail' section.
Great new upgrade to make using Heat Seal barcodes just that little bit easier. For customers with multiple stores, you are now able to share your Heat Seal barcode database across the different locations that you already have linked product and customer databases for.
2 upgrades have just released for our notifications feature:
Once an order has been created, any outgoing automatic Push or SMS notifications will now adjust based on whether there are weight-based or regular products in the order.
You now have the option of being notified when an order has been edited, just navigate to Settings > Admin > Notifications to toggle on or off these 2 new notifications.
2 new updates for default ready by dates for in store orders
Ready By date can now be set to a different default after a certain time of day. For example you can decide to have your default turnaround be an extra day after 10am. To decide this time, simply navigate to Settings > Admin > New Order Page > Default Order Ready By if Time is After
Adding extra days to a particular product will now skip excluded days. For example, if your default ready by date is 2 days excluding Sunday and a product within an order is marked as taking 1 extra day, the total 3 day turnaround will exclude Sunday.
Our reviews system now integrates with NextDoor. Now when your customers are automatically prompted to leave a review, you can have them directed to your Nextdoor page, as well as Yelp, Google Maps and Facebook.
