CleanCloud Updates

Keep track of all new updates to CleanCloud

124 days ago

Partially Pay with CleanCloud Pay 💰

We’ve expanded one of our most popular features to CleanCloud Pay, allowing partial payments across our entire ecosystem. This now includes invoices, non-integrated cards, Laundry Cards, CleanCloud Pay (Terminal), and Clearent.

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125 days ago

Introducing Signature's on the Customer Facing Display ✍️

The Customer Facing Display is an outstanding feature, and today it’s even better! We’ve introduced the ability for your customers to sign directly on the display. This new functionality enhances our already robust set of front-facing features.

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134 days ago

🌱 Plant & Heat Seal improvements 📛

We've rolled out a few updates that bring big improvements for our plant customers and anyone using heat seals.

Now, when completing an order from the plant, push notifications are supported, and records of those notifications are stored for better tracking.

We've also enhanced the heat seal history popup to show how many times a seal has been used, along with the dates it was cleaned and completed.

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134 days ago

🔐 Locker Workflow Enhancements

We've made a slight change to how you enter the locker and code on the cleaning page. This is now done in the rack popup instead of the table row. This change improves consistency with the process on the ready page and simplifies things for those marking orders as cleaned from the machines page, as fewer steps are required.

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135 days ago

New Weight-Based Pricing Transparency 💸

We’ve made improvements to the Pricing Page on your website. Now, when customers view the pricing for weight-based products, they can easily see how the price is calculated. These products are indicated with a /. For example:

Wash Dry Fold $2.50/lbs

This update ensures transparency, making it simple for customers to understand the pricing structure for different services.

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135 days ago

🍪 Cookie Policy and Blogs Have Arrived

Introducing Blogging and Cookie Policy Features for Your Hosted Website

We’re excited to announce that keeping your customers updated about your services just got easier with our new Blogging Feature. Now, you can effortlessly share updates, promotions, or tips directly on your hosted website. Simply log in to your website editor, and click the dedicated Blogging button in the left-hand panel to get started.

Additionally, our new Cookie Policy (Cookie Modal) feature allows you to customize the consent process for your users. You can personalize the consent text, More Information button text, and Accept button text to align with your brand’s messaging.

This is another step toward providing an all-in-one solution for laundromats and dry cleaners, enhancing both functionality and customer experience.

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153 days ago

🖨️ Printing in Plant 🌱

Plant 2 now boasts a brand-new dedicated print page!

This handy page lets you print receipts, barcode tags, or sticky labels effortlessly by scanning an order or garment barcode. Just make sure you have a printer set up at your plant station, and select what you'd like to print and scan the garment barcode. Plus, we’ve added support for sticky labels with Zebra or TSC label printers, so you can easily print summary labels to stick on packed bags of clothes.

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153 days ago

Multiple Pieces, Multiple Barcodes 🏷️

We’ve made a small but mighty tweak to the system—multipiece items can now have multiple barcodes! You can now add separate barcodes for each piece of a two-piece suit, making tracking and managing items even easier.

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153 days ago

💰 Tangerpay Has Arrived 🚀

Our Tangerpay integration has arrived, letting you take payments for machines and remotely start them using the Tangerpay platform. This game-changing update is set to revolutionize your workflow, boost customer satisfaction, and crank up your operational efficiency!

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154 days ago

Reorder Machine Cycles? No Problem 🌀

💡 Requested By You, Built By Us 💡

You can now shuffle and reorder machine cycles to your heart’s content, whether they’re custom or default. Want to move Delicate far away from Hot? Go ahead and drag it to the perfect spot—maybe right before Cold. It’s your laundry lineup, just the way you like it!

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156 days ago

Branded App Download Links 🤯

Great news for our customers with custom apps! We’ve just rolled out a game-changing improvement: Custom Branded App download links.

Setting it up is a breeze—given you've setup custom links for notifications, you just need to swap your store ID into this link: https://cleancloudapp.com/download/STORE_ID. When customers click the link on iOS or Android, they’ll be automatically redirected to the right app store for download.

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159 days ago

Improved Garment History 🧥

For the many CleanCloud businesses using Heat Seals, we’ve enhanced the garment history review process.

Now, when you press the Barcode Button on the New Order Page, scan or enter the barcode number, and click History, you’ll see an expanded view with more detailed data. This allows store attendants to work more efficiently, accessing all the information they need at a glance.

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160 days ago

📊 Marketing Campaign Success Statistics

Introducing a new way to track marketing with the ‘View Stats’ button.

Our marketing zone now includes a ‘View Stats’ button, allowing you to see the number of orders and the value generated by customers who received the marketing material.

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162 days ago

Introducing Advertiser Tracking 📈

A few months ago we introduced an advertising tracking script that includes UTM parameters like source, campaign, term, and medium. Today, we’re making all that data available in a new dedicated Advertising section within your metrics. Here, you can track customers acquired through your Pay Per Click campaigns and see the value of the orders they’ve generated.

This allows you to effectively monitor the impact and ROI of your marketing efforts.

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163 days ago

📸 DoorDash Photo and Signature Support ✍️

Introducing Delivery Verification with DoorDash Orders!

You can now enhance the security and efficiency of your DoorDash orders by requiring a signature or photo upon delivery. To start using delivery verification, simply go to Pickup & Delivery > DoorDash.

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163 days ago

🎟️ Split Ticket by Product Slot Space 🗃️

We've introduced a new feature for ticket splitting: Split Tickets by Product Slot Space. This option is perfect for more advanced workflows, this new option allows gives you greater flexibility in managing your orders with assembly.

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167 days ago

💬 WhatsApp Notifications for Pickup and Delivery Orders 🚚

If your store has WhatsApp enabled, you can now use it for pickup and delivery notifications.

Just go to Settings → Admin → Pickup and Delivery → Notifications and choose WhatsApp as your preferred method.

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170 days ago

🌟 Review Request Email Template 📧

We’re excited to announce a new addition to our marketing toolkit: a dedicated email template for requesting customer reviews.

We’ve added a new “Review Request” button action to email templates, making engaging with your customers and encouraging them to share their positive experiences easier than ever. This powerful feature is designed to help you generate more reviews, enhancing your business’s reputation and driving growth through authentic customer feedback.

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170 days ago

✅ Introducing Quality Check In Plant V2

When creating or editing a plant stage, you’ll now find a new Special Role field. Use this option to designate the stage as a Quality Check, meaning it'll show Accept or Reject buttons. This enhancement introduces quality control in CleanCloud by clearly defining stages that require approval or rejection.

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173 days ago

💳 Subscriber Usage Is Now Visible 👁️

Subscriber usage is now visible on the New Order Page.

When selecting a subscriber or editing an existing order, the page now displays the subscriber’s current usage for the ongoing period. This enhancement enables staff to easily monitor and manage usage directly within the order process, streamlining decision-making and improving operational efficiency.

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