CleanCloud Updates

🚚 Driver App Optimizations: Grow and Grow+ customers can now opt for Google Maps or Route Pro in the Driver App or POS for efficient pick-up and delivery planning.

🗺️ Route Planner Enhancements: Enjoy several updates, including grouping orders by time slot, optimizing multiple routes simultaneously, and specifying vehicle engine types for deliveries.

⏰ Driver ETA Notifications: Route Pro now also sends Driver ETA to customers via 'Driver On Their Way Notifications' through email, SMS, and push notifications.

You now have the option to include item notes on garment tags, allowing you to document specific details like stains or damage associated with the tagged item. 🏷️🗒️

For detailed instructions and additional information, check out our guide: 'Garment Tags'.

Simplify your workflow by assigning orders seamlessly to washers, dryers, folding tables, or ironing tables. 👕🌀

🔄 Update: Upon completion of the dryer cycle, a green + button facilitates additional cycles if required.

For detailed insights, explore the guide in our helpdesk: 'Drag and Drop Machines Page'.

Experience streamlined order grouping with our latest enhancements! 🔄👚

-Racking from Cleaning Page: When racking from the Cleaning page, the system verifies if the customer has existing orders on the rack in the Ready page, notifying the staff accordingly.

-Scanning Orders to Rack on Ready Page: When scanning an order to the rack on the Ready page, the system checks if the customer already has other orders on the storage rack and notifies the staff if so.

To learn more, visit the guide: 'Activate Rack Prompt when Order is Cleaned'.

CleanCloud releases the latest version of the Driver App, v4.0.8, featuring robust push notification support. 📱🚚

Drivers receive instant push notifications for same-day pickup orders, streamlining their workflow and ensuring prompt response to new orders. Enable this in Settings > Admin > Pickup and Delivery > Notifications > 'Send Push Notifications to Driver App for New Orders'.

Explore further details in the 'Driver App' guide for an optimized delivery experience.

With the new Email Template Builder, you can now customize your online signup welcome emails. 📩🎉

Head to Settings > Marketing > Email Templates, and under Settings > Template Action, choose 'Welcome Email' for a personalized touch for your online signups. Exclusively for Grow and Grow+ plans.

For detailed insights, explore the guide in our helpdesk: 'Email Template Builder Guide'.

You have the option to enable automated welcome emails for new customers who sign up online or those added manually via the POS. Both the customer and the main admin email address associated with your account will receive a copy of this email.

📑 To learn more, visit the guide: 'Setting Up Welcome Emails for New Customers'.

Now filter orders by type: Pickup/Delivery vs. In-store. 🔍📊

Access the Search page by going to Settings > Search. Refine results by specifying 'Order Status' and 'Order Type', distinguishing between 'In-Store' and 'Pickup and Delivery' orders.

Learn more in the 'Search Page' guide.

Assign new pickup dates for repeat orders with the 'Reschedule Repeat Pickups to Date' feature. 📅🔄

While adding a 'Closed Date' in the Route settings, select an alternative date in 'Reschedule Repeat Pickups to Date'. Once this is set, the pickup date changes when the repeat order is generated, and customers are notified of the change.

For detailed instructions and additional information, check out our guide: 'Automatic Rescheduling for Store Closed Dates'.

Ensure smoother pickups by setting a reminder alert for customers. ✉️📅

Simply toggle the 'Send Pickup Reminder The Day Before' feature in Settings > Admin > Pickup and Delivery > Notifications for a friendly customer pickup reminder.

To learn more, visit the guide: 'Pickup and Delivery Notifications Settings'.