CleanCloud Updates

Assign new pickup dates for repeat orders with the 'Reschedule Repeat Pickups to Date' feature. 📅🔄

While adding a 'Closed Date' in the Route settings, select an alternative date in 'Reschedule Repeat Pickups to Date'. Once this is set, the pickup date changes when the repeat order is generated, and customers are notified of the change.

For detailed instructions and additional information, check out our guide: 'Automatic Rescheduling for Store Closed Dates'.

Ensure smoother pickups by setting a reminder alert for customers. ✉️📅

Simply toggle the 'Send Pickup Reminder The Day Before' feature in Settings > Admin > Pickup and Delivery > Notifications for a friendly customer pickup reminder.

To learn more, visit the guide: 'Pickup and Delivery Notifications Settings'.

Now set default ready-by hours, not just days. ⏰💫

In addition to setting default ready-by days, you can also specify ready-by hours, providing more precise order management capabilities. Explore this feature under Settings > Admin > Workflow > General Settings > Default Order Ready By > now choose either 'Days' or 'Time'.

To learn more, visit the guide: 'Optimizing Workflow with Default Ready-By Settings'.

Exciting news! DoorDash time slots have been updated to a 1-hour window for enhanced flexibility. 🚚🕒

Now, customers can book 1-hour windows instead of the previous 3-hour requirement. Note: DoorDash integration is currently available in the US and Puerto Rico.

Configure your store's availability on Settings > Admin > Pickup and Delivery > DoorDash > Pickup and Delivery options, specifically under 'Business hours for Dashers'. For route-specific availability, explore Settings > Pickup and Delivery > Routes > 'Custom DoorDash Business Hours'.

Learn more about configuring DoorDash delivery windows in this helpful guide: 'Configuring DoorDash Delivery Windows'.

Introducing the new Monthly Summary Report feature on CleanCloud. 📊📬

Enjoy key metrics in a detailed monthly summary email, including paid orders, revenue, unique and new customers. Activate it on Settings > Admin > Notifications > General Settings > Send Monthly Summary Report.

To learn more, visit the guide: 'Automate Monthly Summary Reports'.

Unleash the power of personalized marketing with CleanCloud's new Email Template Builder! 🎨📈

Create custom templates effortlessly for impactful email campaigns. Exclusively for Grow and Grow+ plans. Find it in Settings > Marketing > Email Templates.

For detailed insights, explore the guide in our helpdesk: 'Email Template Builder Guide'.

POS now automatically assigns pickup/delivery fees to orders! 🚚🔄

When creating a new pickup/delivery order in the POS, the system applies delivery fees based on standard/custom route/locker fees, subscriber privileges, or free delivery based on the subtotal amount.

To learn more, visit the guide: 'Creating Pickup & Delivery Orders in CleanCloud POS'.

Experience improved performance and added features on your iPad or tablet. 📱🌐

Manage your business on iPad/tablets with improved features, including camera support for photo uploads. Download from Google Play or the Apple App Store for a better experience. Access anytime, anywhere.

To learn more, visit the guide: 'Mobile CleanCloud POS App'.

Introducing automated reschedule notifications for store closures. 📅🔔

If a customer's repeat pickup falls on a closed date, our system automatically notifies them to reschedule. Easily manage closed dates in Settings > Admin > Pickup and Delivery > Routes. On closure days, flagged orders trigger customer notifications, ensuring a smooth rescheduling process.

To learn more, visit the guide: 'Automatic Rescheduling Notifications for Store Closed Dates'. Streamline orders during closures, perfect for holidays!

Order photos now show on digital receipts. 📸📱

Enable this by going to Settings > Admin > Notifications > Send Link to Digital Receipt in the Email and SMS tabs. Once activated, photos from POS or Driver App orders will be visible at the bottom of the digital receipt.

Dive into our 'Digital Receipt Setup' guide to learn more.