CleanCloud Updates

Hanging Count

Alongside the bag count, you can now also define the number of hanging items in an order when marking it as cleaned from the Cleaning page.

To enable this you will need to go to Settings > Admin > Cleaning Page > Prompt For Number of Bags & Hanging Count

When a number is selected this will appear on the Ready page in the rack number column e.g. H:3

Order cleaned Bag Labels

When the number of bags selected at the time of marking an order cleaned is more than 0, you can have bag labels print out.

This can be enabled via Settings > Printers > Receipt Printer/Garment Tag Printer > Print Bags Out Labels

Bag Count prompt

If you have racking enabled in CleanCloud, it will now ask you for a bag count when the order is marked as cleaned.

When you select the number bags, this will then appear on the Ready page under the rack number column.

This setting can be switched in Settings > Admin > Cleaning Page > Prompt For Number of Bags & Hanging Count

Laundry Bag tags

You can now print out Laundry bag tags when creating a new order.

This will print out the following -

• Order ID
• Customer name
• Bag count
• Order notes and barcode

This can be switched on via Settings > Printers > Receipt Printers > Auto Print Laundry Bag Tags

*This will only print out for weighted products*

Cleaning Page update

We have made modifications to the Cleaning Page.

The Ready by Date and Ready by Time columns have now been merged into one.

This will now display with the Ready by Date followed by the time.

WebPRNT Printer Update

CleanCloud now offer HTTPS support for WebPRNT printers.

This allows you to run a secure connection when connecting your WebPRNT printers.

Driver App updates

Drivers can now take a photo through the Driver App on delivery of any order.

After the Driver has clicked Accept and Navigate and reach their delivery destination, there will be an option to 'Add Photo'

Once marked as delivered the photo will be sent as part of the delivery notification to the customer.

View total Laundry Bags on New Order page

You can now view the total number of Laundry Bags for an order from the New Order page.

This can be switched on and off via Settings > Admin > New Order Page > Show Always Visible Pieces & Bags Counter

New Columns in the Cleaning Page Metrics

We have now added two new columns for the Cleaning page Metrics. You can now see the following -

• Pieces
• $ Value

This can be found in Settings > Metrics > Cleaning

Product Import update

The Product Import tool has been updated to now include the column 'Inventory Stock Level'

If this field has a value input, this will then automatically create an inventory product.

Customer Import tool

The customer import tool now includes the following columns -

• Discount %
• Birthday Month
• Birthday Day

Mailchimp update

If you have Mailchimp integrated with CleanCloud, new users created in the customer app will now also be sent to Mailchimp.

Driver App updates

The location tracking for where the driver is has now been improved.

Driver ETA on tracking page

If the setting 'Track Driver Location' is switched on in Admin > Pickup and Delivery > Driver App

Customers can now view the drivers ETA when clicking on the driver location link when the driver is on their way to do a pickup or delivery.

Next bag feature

When selecting Laundry products within CleanCloud, if you have multiple bags, instead of having to click the laundry product again, you can now click 'Next bag'

Customer CRM popup

When clicking on the customer profile button or the edit button you will now see a centralized customer CRM popup.

This will allow you to see all of the following in one location for the customer:

• Order History
• Stats
• Ability to edit customer
• Payments
• Messages
• Scheduled Pickups

View who picked an order up

You can now view who has picked up an order on the Search page.

To do this go to Settings > Search > it will appear under the field 'Picked up'

Blue notification when a new Email or SMS is received

A blue notification can now appear when a customer sends in a new Email or SMS. This will show you who the message is from and show you a preview of the message, without the need for you to view the Inbox. If you click on the notification it will bring up the Messaging section of the Customer CRM.

This can be set on a station level and you can choose how long you would like the notification to appear for. This can be managed in Settings > Admin > Notifications > Show New Message Notifications/Show New Message Notification For

Additional Order Information

You can now view the following information for an order when clicking on the Order Summary on the Cleaning and Ready pages.

This includes -

- create date and time and who created

- cleaned date and time and how long it took

- how long order has been ready for

- payment date and time and who took payment

- if order edited and access to Edit history

Search for customers with Subscriptions

You can now search for customers with subscriptions in CleanCloud

To do this, you will need to go to Settings > Search > Select 'Customers' from the dropdown > You can then search by subscription using the dropdown under 'Subscriptions'