CleanCloud Updates

Keep track of all new updates to CleanCloud

1012 days ago

Garment Summary Report

You will now have access to a Garment Summary Report from the Data Export section under Metrics. Giving you an exported file showing the breakdown of each Garment individually for each order. 


Head to Settings > Metrics > Data Export > Select from the dropdown Garment Summary.

1015 days ago

Separate In-Store Minimum for Express Orders

You can now add a separate in-store minimum order amount for your Express orders ensuring those Express/Rush orders have their own minimum amount.


Head to Settings > Admin > Workflow > General Settings and scroll down to Minimum Order Amount Express ($)


1017 days ago

Customer CSAT tracking upgrade to Reviews feature

If you wish to explore customer comments further, you can access a more comprehensive view of the feedback by navigating to Metrics > Reviews.


Within this section, you have the flexibility to sort the reviews based on specific criteria, including the period and the staff member responsible for servicing the order. This allows you to gather valuable insights and continually improve your service. Review Feature

1019 days ago

Due Date filter update on the Cleaning page

The most recent due date filter on the Cleaning page now includes Overdue orders in Today's selection and has a separate Overdue option to just show those that are late. You can separate the filtered view by Due Today & Overdue or view only the Overdue orders.


Head to the Cleaning Page > Select the dropdown that says ‘All’ next to ‘Filter Sections’ and select what filtered view you wish to see.

1023 days ago

Allow Statement creation for up to a year

You will now be able to create a statement for a customer or business account going back up to a year. Previously 90 days was the cap for a statement creation. 


Head to Settings > Invoice > New Statement > Select the Customer or Business > Arrange the date range to as far back as a year.


1030 days ago

Ability to change the order of promo carousel cards

You now have the ability to change the order of your created promo carousel cards for the Web Booking tool and the App.


Head to Settings > Discounts & Promos > Promo Carousel. If you look at the left side of the Carousels you will see some dashed lines allowing you to grab a Carousel and move it to where you prefer.

1033 days ago

Customer App 7.7

Our 7.7 version of our customer app includes the following updates:

  • New Order Review Flow
  • Multiple card support for CleanCloud Pay & Clearent
  • Improved Services flow, with pricing information
1036 days ago

Tracking if an order is detailed

After an order has been detailed on the Detailing page you will be able to view when the order has been detailed and by which staff member on the Cleaning page, the Ready page, or on the Search page.

1043 days ago

CleanCloud Pay and Clearent - using a card terminal from Driver App

You can now take a mobile card terminal using CleanCloud Pay or Clearent on the road with your driver to take payment on the go.


On the Driver app, go to the 3 lines at the top left, then go to ‘Settings’ and enter the relevant terminal information in the terminal fields. The driver can then select the pay-by-card terminal option on the Driver app to take payment for an order.