CleanCloud Updates

Keep track of all new updates to CleanCloud

191 days ago

💰 Tangerpay Has Arrived 🚀

Our Tangerpay integration has arrived, letting you take payments for machines and remotely start them using the Tangerpay platform. This game-changing update is set to revolutionize your workflow, boost customer satisfaction, and crank up your operational efficiency!

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192 days ago

Reorder Machine Cycles? No Problem 🌀

💡 Requested By You, Built By Us 💡

You can now shuffle and reorder machine cycles to your heart’s content, whether they’re custom or default. Want to move Delicate far away from Hot? Go ahead and drag it to the perfect spot—maybe right before Cold. It’s your laundry lineup, just the way you like it!

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194 days ago

Branded App Download Links 🤯

Great news for our customers with custom apps! We’ve just rolled out a game-changing improvement: Custom Branded App download links.

Setting it up is a breeze—given you've setup custom links for notifications, you just need to swap your store ID into this link: https://cleancloudapp.com/download/STORE_ID. When customers click the link on iOS or Android, they’ll be automatically redirected to the right app store for download.

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197 days ago

Improved Garment History 🧥

For the many CleanCloud businesses using Heat Seals, we’ve enhanced the garment history review process.

Now, when you press the Barcode Button on the New Order Page, scan or enter the barcode number, and click History, you’ll see an expanded view with more detailed data. This allows store attendants to work more efficiently, accessing all the information they need at a glance.

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198 days ago

📊 Marketing Campaign Success Statistics

Introducing a new way to track marketing with the ‘View Stats’ button.

Our marketing zone now includes a ‘View Stats’ button, allowing you to see the number of orders and the value generated by customers who received the marketing material.

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200 days ago

Introducing Advertiser Tracking 📈

A few months ago we introduced an advertising tracking script that includes UTM parameters like source, campaign, term, and medium. Today, we’re making all that data available in a new dedicated Advertising section within your metrics. Here, you can track customers acquired through your Pay Per Click campaigns and see the value of the orders they’ve generated.

This allows you to effectively monitor the impact and ROI of your marketing efforts.

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201 days ago

🎟️ Split Ticket by Product Slot Space 🗃️

We've introduced a new feature for ticket splitting: Split Tickets by Product Slot Space. This option is perfect for more advanced workflows, this new option allows gives you greater flexibility in managing your orders with assembly.

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201 days ago

📸 DoorDash Photo and Signature Support ✍️

Introducing Delivery Verification with DoorDash Orders!

You can now enhance the security and efficiency of your DoorDash orders by requiring a signature or photo upon delivery. To start using delivery verification, simply go to Pickup & Delivery > DoorDash.

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205 days ago

💬 WhatsApp Notifications for Pickup and Delivery Orders 🚚

If your store has WhatsApp enabled, you can now use it for pickup and delivery notifications.

Just go to Settings → Admin → Pickup and Delivery → Notifications and choose WhatsApp as your preferred method.

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208 days ago

✅ Introducing Quality Check In Plant V2

When creating or editing a plant stage, you’ll now find a new Special Role field. Use this option to designate the stage as a Quality Check, meaning it'll show Accept or Reject buttons. This enhancement introduces quality control in CleanCloud by clearly defining stages that require approval or rejection.

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208 days ago

🌟 Review Request Email Template 📧

We’re excited to announce a new addition to our marketing toolkit: a dedicated email template for requesting customer reviews.

We’ve added a new “Review Request” button action to email templates, making engaging with your customers and encouraging them to share their positive experiences easier than ever. This powerful feature is designed to help you generate more reviews, enhancing your business’s reputation and driving growth through authentic customer feedback.

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211 days ago

💳 Subscriber Usage Is Now Visible 👁️

Subscriber usage is now visible on the New Order Page.

When selecting a subscriber or editing an existing order, the page now displays the subscriber’s current usage for the ongoing period. This enhancement enables staff to easily monitor and manage usage directly within the order process, streamlining decision-making and improving operational efficiency.

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212 days ago

🛒 Promotions on The Customer Facing Display

Promotional images now appear on the customer-facing display, alternating between two defaults every 15 seconds: Get the App and Leave a Review. If your business doesn't use an app, you can disable this in Hardware Settings → Customer Facing Screen.

You can also upload custom promotional images, giving you full control over what's displayed and allowing you to highlight in-store offers.

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213 days ago

🚀 Enhanced Customer Groups 👥

Customer Groups just got a whole lot better!

You can now create Customer Groups based on revenue thresholds, allowing you to assign customers who have spent more than $1000 in lifetime to the Gold tier in CleanCloud.

Additionally, you can now send targeted marketing campaigns based on these customer groups. Want to send a promo code to your Platinum customers? No problem at all.

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219 days ago

🖥️ Introducing Customer-Facing Display

Enhance your customer experience by displaying a live basket on a connected second monitor.

Simply enable and configure this feature in Hardware > Customer Facing Screen. Once enabled, open https://cleancloudapp.com/screen in a browser tab, drag it to your second monitor and maximize the window. While it’s possible to use an iOS or Android tablet as a second screen with Sidecar or other apps, an HDMI-connected monitor offers a more reliable and seamless experience.

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220 days ago

💬 Automatic Notification Switch 📧

If you happen to run out of SMS credits, notifications will now automatically switch to email, and an info message will be displayed to staff. This change prevents blocking order creation, which can be particularly inconvenient during the day.

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220 days ago

Shared Email Marketing Templates 📬

You can now easily share Email Marketing Templates with other stores in your multi-store group. This helps maintain consistent brand messaging and identity across all locations.

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221 days ago

✏️ Simplifying the Detailing Page 🚀

To prevent the common mistake of clicking “edit” when trying to detail an order, we’ve removed the edit button from the detailing page. Don’t worry, you can still enable it by going to Admin > Workflow > Detailing Page and turning on Show Edit Button for Each Order’

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221 days ago

🧑‍💻 Order Status Change Webhook 🔗

We’re excited to announce that the Order Status Change webhook has joined our list of webhooks, bringing the total to 8:

  • order.created (In Store Orders)
  • order.created (Pickup and Delivery Orders)
  • order.status_changed
  • order.pickup_rescheduled
  • order.delivery_rescheduled
  • order.deleted
  • customer.created
  • customer.updated

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221 days ago

Partial Payments for Invoices

💡 Requested By You, Built By Us 💡

We’ve added the option for partial payments on invoices. Once enabled in invoice settings, a new toggle appears when clicking the payment button on the invoice page.

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