CleanCloud Updates

Keep track of all new updates to CleanCloud

132 days ago

🎁 Referral Credit Now Triggers After Order is Cleaned

We’ve updated how referral credit works — and it’s based on your feedback.

When a new customer signs up online using a referral code (via the app or web booking tool), the referrer only receives credit once that first order has been cleaned.

However, If staff apply the referral code in the POS, the reward still gets given instantly.

More secure. More fair. Still rewarding.

Learn More ↗️

137 days ago

🎯 Targeted Discounts, Smarter Sales

You can now limit Product Discount Rules to specific Customer Groups.

Want to run a special deal for VIPs only? Or give business accounts a little extra love? Just head to your Product Discount Rules, and choose which customer groups should get the deal.

It’s flexible, focused, and perfect for personalized pricing.

Learn More ↗️

138 days ago

🚫 Nothing to Pickup? Not Your Problem.

You can now charge a Nothing to Pickup fee when a driver reports an empty stop.

This can be setup on all stores, but if you’re using CleanCloud Pay or Clearent, we’ll even auto-charge the customer’s card when it happens, and move the order to completed if payment goes through.

Protect your time (and fuel).

Learn More ↗️

139 days ago

📅 Smarter Scheduling for Repeat Pickups

The Repeat Pickup Scheduler just got an upgrade

It now checks for route closures on both pickup and delivery dates, and adjusts them automatically if needed.

You don’t need to lift a finger… it just works better now.

144 days ago

❗Machine Acting Up? Flag It Fast

Something not spinning right? You can now report machine issues straight from the Machines Page using the new ! button in the corner.

Once logged, the admin gets an email, no follow-up needed.

🟡 If the machine’s still usable, it’ll show a yellow warning

🔴 Mark it unusable, and it gets a red alert

Admins can track open issues from the Washers and Dryers page. It’s fast, visible, and keeps your team in the loop.

Spot it, flag it, done.


Learn More ↗️

145 days ago

📍 Set Your Own Route Endpoint | Driver App

You can now choose exactly where your route ends. In the Driver App’s optimization tool, there’s a new Custom endpoint option, just type in the address you want as your final stop.

Ideal for end-of-day returns, special drop-offs, or any route that doesn’t end back at base.

Route your way, every day.

146 days ago

🚫 Pay by Invoice… Only For Business Accounts

Take full control of your payment options. You can now limit the Pay by Invoice method to business customers only

Keep things streamlined, Invoices stay reserved for trusted accounts, while everyone else pays on the spot, or on collection

Invoices for businesses, not everyone.

Learn More ↗️

146 days ago

🛍️ Retail Orders? Now Pay Upfront by Default

No more chasing payments on retail orders. With the new setting to Require Payment for Retail Orders, you can make sure every retail order gets paid, no more pay on collection errors.

Why it matters? It keeps cash flow healthy, reduces payment errors, and ensures your team isn’t left holding the bag.

Get paid, every time.

Learn More ↗️

146 days ago

🧵 Custom Products Can Now Be Tax Exempt

📦 Custom Products, Custom Tax Rules

Not every item needs tax. You can now make custom products tax exempt to match your business and local rules.

Especially useful for labor or service-based products like tailoring and repairs.

Designed for service-based sales.

Learn More ↗️