CleanCloud Updates

Keep track of all new updates to CleanCloud

101 days ago

🌐 Bypass IP Restrictions with New User Permission

Need to grant access outside your store network? A new user-level permission lets you bypass IP restrictions for trusted staff.

Great for Accountants, remote team members, or anyone who needs flexibility… without opening the gates for everyone.

Secure access, on your terms.

Learn More ↗️

101 days ago

🧵 Custom Products Can Now Be Tax Exempt

📦 Custom Products, Custom Tax Rules

Not every item needs tax. You can now make custom products tax exempt to match your business and local rules.

Especially useful for labor or service-based products like tailoring and repairs.

Designed for service-based sales.

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101 days ago

🚫 Pay by Invoice… Only For Business Accounts

Take full control of your payment options. You can now limit the Pay by Invoice method to business customers only

Keep things streamlined, Invoices stay reserved for trusted accounts, while everyone else pays on the spot, or on collection

Invoices for businesses, not everyone.

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101 days ago

🛍️ Retail Orders? Now Pay Upfront by Default

No more chasing payments on retail orders. With the new setting to Require Payment for Retail Orders, you can make sure every retail order gets paid, no more pay on collection errors.

Why it matters? It keeps cash flow healthy, reduces payment errors, and ensures your team isn’t left holding the bag.

Get paid, every time.

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107 days ago

💳 CleanCloud Pay: Save Cards with a Tap

Adding cards just got way easier, CleanCloud Pay now supports card saving via terminal.

When you go to add a new card for a customer, you’ll see a Card Terminal option (if your station has one). Pick it, and the terminal runs a $0.00 transaction to safely tokenize the card.

The customer just taps or inserts…no typing, no hassle.

Simple, secure, and built for speed.

↗️ Learn More

112 days ago

🤖 Your New AI Agent Has Arrived (Beta)

Say hello to your newest team member - who never takes a break 💬

The CleanCloud AI Agent is now available for Grow and Grow+ plans. It handles customer questions automatically using your store’s real-time data like pricing, opening hours, and closure dates. It’s fast, accurate, and always available.

Here’s what it can do:

  • Answer customer FAQs based on your own Knowledge Base
  • Show up on your site with a quick embed or via CleanCloud’s Website Builder
  • Keep a full conversation history so you can see what’s being asked
  • Let you customize replies, tone, and content - right from your CleanCloud settings

Want to give it a go? Contact our support team and we’ll switch it on for you.

Learn More ↗️

113 days ago

🔔 New Webhook: Customer Deleted

We’ve added a new webhook to expand your automation capabilities:

  • customer.deleted — receive notifications when a customer is deleted from CleanCloud.

This gives your integration better visibility and control over customer data changes.

Learn More ↗️

114 days ago

🍎 Apple Sign Up/Sign In Now Available for Web Booking Tool

Your online customers can now quickly sign up or log in using Apple - previously this was only available in the iOS app.

Important Notes:

  • If you're using a custom email domain, and a customer signs up using Apple's Private Relay, your emails may not be delivered. Only emails sent from @cleancloudapp.com will reliably reach those users. Contact support if you'd like to revert to CleanCloud's default domain.
  • Apple Sign In won’t work when the booking tool is embedded via iframe (same as other social login options).

Learn More ↗️

121 days ago

💸 Credit Products Are Here

Want to turn $10 into $15 of store credit? Now you can. Just add a Credit product, set a multiplier, and give your customers a little bonus every time they buy store credit.


Why it matters? It’s a simple way to boost upfront revenue, run irresistible promos, and reward your most loyal customers… works like magic


Learn More