Keep track of all new updates to CleanCloud
If you are based in the United States and you have a MetalProgetti Kiosk, we have now added support for Clearent card terminals!
Previously, you would have only been able to charge a customer's saved card with Clearent but now you can have a card terminal attached to it to take payment from your customers so that they can retrieve their orders.
If you would like to scan orders to pass them onto the driver who would bring them to your plant or central cleaning facility, then this update is for you!
If you go the Cleaning tab at the top of your screen and then go to Reports > Give Bag to Driver, we have now added support for barcode scanning on the order receipts while on this page.
This means that the attendant in-store can scan the relevant order receipts with this page open and once an order receipt has been scanned, it will tick the relevant order on the list. Once the attendant has scanned all the relevant order receipts, they can then select the relevant driver they have assigned these orders to and hit 'Submit'.
Our DoorDash V2 update includes the ability to create or edit DoorDash orders from the CleanCloud POS.
If you click on the clock symbol at the bottom right of the New Order page, you will be able to first make it a pickup and delivery order. Once you do this, you can then choose to make the order either a regular pickup and delivery order or a DoorDash pickup and delivery order.
You can even choose to have the order picked up by one of your drivers but returned by a DoorDash driver or vice versa.
Our most recent update to our customer app to version 7.2 includes the following:
- Improvements to DoorDash
- Push Notification improvements
- Android 13 and iOS 16 optimization
- Language improvements.
We are very happy to announce our new Feature Requests Board, where you can submit your feature requests and ideas to improve CleanCloud, vote on the requests that you like, as well as comment on requests.
CleanCloud will prioritize working on the features with the most votes, as well as provide you with status updates. So be sure to vote for the ideas that you like! If you submit an idea, make sure it is well written and clear so others will vote for it.
The feature request board can be accessed from the Help Menu at the top right of CleanCloud then selecting Feature Request, or by visiting https://cleancloudapp.com/requests
You will now find in your Google Play store a version of the CleanCloud POS system for Android.
This comes with 99% of all the functionality of the web based version of the POS.
Check on Orders on the go, scour over your metrics while on vacation or add a new employee all from the comfort of your phone or tablet.
If you do not wish to automatically navigate to a customer's address in the driver app, you can switch off this feature by heading to the three lines at the top of the Driver app > Settings > Auto Navigate and select 'No'.
The driver will still be able to manually press the navigation button but it will no longer automatically open the navigation screen when you select Accept & Navigate.
If you go to the settings in your driver app you will be able to select if you wish to process 'One Order At A Time' or 'All Orders in Same Time Slot in Same Route'.
This gives you the option to either navigate to one order at a time, or to easily select each order in the same time slot hence making the process of optimizing the route for all these orders a lot faster.
Head to the three lines on the top left of the driver app > Settings > Select Action to enable the relevant setting.
Business invoices will now display all relevant customers tied to the business account and their relevant orders grouped together. At the top you will find the Business Name and underneath a breakdown of all customers that placed orders, the relevant order IDs, the order dates, with a breakdown of everything that was in their orders and the total cost for each customer’s orders as well as the total payment due for the business account.
If a customer has multiple orders for the same time slot, the driver will now see these orders grouped together. As you will see below there are three orders for the same time slot and the customer’s orders are grouped together. This will make the navigation to the orders much simpler!
