CleanCloud Updates

We are very happy to announce our new Feature Requests Board, where you can submit your feature requests and ideas to improve CleanCloud, vote on the requests that you like, as well as comment on requests.

CleanCloud will prioritize working on the features with the most votes, as well as provide you with status updates. So be sure to vote for the ideas that you like! If you submit an idea, make sure it is well written and clear so others will vote for it.

The feature request board can be accessed from the Help Menu at the top right of CleanCloud then selecting Feature Request, or by visiting https://cleancloudapp.com/requests

You will now find in your Google Play store a version of the CleanCloud POS system for Android. 

This comes with 99% of all the functionality of the web based version of the POS.

Check on Orders on the go, scour over your metrics while on vacation or add a new employee all from the comfort of your phone or tablet. 

If you do not wish to automatically navigate to a customer's address in the driver app, you can switch off this feature by heading to the three lines at the top of the Driver app > Settings > Auto Navigate and select 'No'.

The driver will still be able to manually press the navigation button but it will no longer automatically open the navigation screen when you select Accept & Navigate.

If you go to the settings in your driver app you will be able to select if you wish to process 'One Order At A Time' or 'All Orders in Same Time Slot in Same Route'.

This gives you the option to either navigate to one order at a time, or to easily select each order in the same time slot hence making the process of optimizing the route for all these orders a lot faster.

Head to the three lines on the top left of the driver app > Settings > Select Action to enable the relevant setting.

Business invoices will now display all relevant customers tied to the business account and their relevant orders grouped together. At the top you will find the Business Name and underneath a breakdown of all customers that placed orders, the relevant order IDs, the order dates, with a breakdown of everything that was in their orders and the total cost for each customer’s orders as well as the total payment due for the business account.

If a customer has multiple orders for the same time slot, the driver will now see these orders grouped together. As you will see below there are three orders for the same time slot and the customer’s orders are grouped together. This will make the navigation to the orders much simpler!

If a customer has a pickup and delivery order scheduled for the same day and time (which is usually common for repeat pickup orders), you will now only need to accept & navigate to one of them rather than accepting and navigating to both.

Your drivers can take payment from your customers using the Driver app if necessary and you will be able to determine when that can take place.

Head to Settings > Pickup and Delivery > Driver App > Allow Payment in Driver App, and you can then select from a dropdown of options. 

These options will range from 'Pickup and Delivery', 'Delivery Only', 'Pickup Only', and 'Never'. We would recommend ‘Delivery Only’ as the best option. 

You will have the ability to toggle between the option to have the customers name show up on the driver app in the main feed.

Toggling the option on will show the customer's name in the main feed alongside their order number, their address and pickup or delivery time. 

You can activate this from Settings > Admin > Pickup & Delivery > Driver App > Show Customer Name in Main Feed.

When adding/editing a customer in the POS as well as in the customer app, the address section is now split into multiple sections.