CleanCloud Updates

Order Edit History on Ready Page

You can now view the order edit history on the Ready page.

To activate this setting go to; Settings > Admin > Ready Page and and select "Show Order Edit History"



Hotel Guest Name and Room Number

When editing a customer profile you can now mark them as a Hotel Guest.

When adding a new order for a hotel guest customer a pop up will appear to enter the Guest Name and Room Number.

Barcodes on Epson U220 Tags

If you are using an Epson U220 Printer you can now print barcodes on your tags.

This allows you to use paper tags with conveyors like QuickSort/Metalprogetti, similar to how heat seal barcodes are used.

To activate this go to; Settings > Printers > Heat Seals and select Epson U220 as the Printer Manufacturer / Type.

Referral Scheme

With our new referral scheme you can earn rewards for recommending CleanCloud to new business customers.

You can earn 1 month free for the person you refer. The new store also earns 1 month free.

Your personal referral link can be accessed from Settings->Admin->Earn Rewards

Customer Subscriptions

If you are integrated with Stripe or Clearent you can now add subscriptions for your customers to select through the customer app.

To add subscriptions go to Settings > Admin > App > Customer Subscriptions.

Please see the link below for more details on adding subscriptions;

https://cleansupport.zendesk.com/hc/en-us/articles/360006624597-Customer-Subscriptions

Tax Exemption on Customer Accounts

When adding or editing customer accounts you can now specify if they are exempt from each of your taxes if you have more than one tax.

Previously you could only choose if the customer was fully tax exempt of not.

Custom Store ID for Barcodes on Order Receipt

You can now set a custom store ID for the barcodes on the order receipt, this is useful when you have multiple stores being scanned at one plant.

To access this go to; Settings > Admin > Plant / Factory Settings.

We recommend using 3 digits, the first digit should not be a 0.

Claiming Customer Accounts on the App

Your customers can now claim their account created on your POS system via the customer app by using the forgotten password function.

They will receive a reset password link via email which will allow them to add a new password and log in to their account on the app.

Weight Pop-up Added for Laundry by Weight Products

All Laundry by Weight products now bring up a pop-up window to add weight regardless of whether a scale is being used.

Separate Laundry Line Items for Each Laundry Bag

Each laundry bag now creates a separate line when weighed under the Laundry by Weight product on the order.

Multi Store Page

On the new Multi Store page you can see a list of your stores using CleanCloud and add additional stores quickly and easily by clicking on the blue "Add Store" button.

To access this page go to; Settings > Admin > Multi Store.

Please note that there is an additional charge for each new store added.

Adding Customer Name to Machines Page

When assigning orders to a machine from the Clean page the customer name will now show on the Machines page.

Grouping Sections

You can now group sections together to prevent items from sections that are not grouped being added to orders.

To activate this setting go to Settings>Admin>Store Settings and scroll down to the setting "Activate Section Groups for New Orders" make sure this is activated and click the green Update button.

To group sections together go to Settings>Products>Sections and click on one of the blue "Choose Sections" buttons.

For more information please see the help desk article below;

https://cleansupport.zendesk.com/hc/en-us/articles/360006602698-Grouping-Sections

Flag Orders Edited in Plant and Store

Orders on the Ready page will now be highlighted blue is they have been edited from the store or plant view.

There is also a note showing that the order has been adjusted.

Delete Station Button

You can now delete stations by going to Settings> Printer Settings and clicking on the blue pencil icon next to the station drop down menu.

There you will see a red delete station button.

Select Which Stores use a Price List

If you have multiple stores using CleanCloud you can select which stores can use a specific price list.

To adjust this go to; Settings > Products and select a price list from the drop down menu (or add a new price list, for more information on how to do this please click here.).

Once the price list is selected scroll down to the bottom of the page, you will see a "Choose Stores" button. You can then select the stores that you want to use this price list, all stores will be able to use a price list as default.

Edit Station Name

You can now edit the name of your stations by going to Settings> Printer Settings and clicking on the blue pencil icon next to the station drop down menu.

This will bring up a section for you to edit your station name.

Warning Messages for Adding New Barcode ID that Already Exist on System

When adding a pre-printed heat seal barcode, if the New tag box is checked the system will check to see if the barcode has been used previously.

If the barcode has previously been used a pop-up warning will appear to reduce the chance of staff error.

Assigning Orders to a Machine Requires Cash Drawer Payout

You can now activate a setting that requires a cash drawer payout when assigning an order to a machine.

To activate this go to; Settings > Admin > Washers and Dryers.

Machines Page Added

We now have a Machines page where you can send Wash-Dry-Fold orders into washing machines and dryers, and track what is in each machine. You can send orders to machines from the Clean page by clicking on the blue machine icon.

Activate this page go to; Settings > Admin > Washers and Dryers and switch on the settings "Assign Orders to Washers and Dryers".