CleanCloud Updates

Washers and Dryers Page Added

You can now add your washers and dryers to CleanCloud. This new feature allows you to keep track of maintenance and log repairs for all of your washers and dryers.

To access this page go to; Settings>Admin Settings>Washers and Dryers.

For more information please see the link below;

https://cleansupport.zendesk.com/hc/en-us/articles/360005778337-Washers-and-Dryers

Checkout.com Integration with New Customer App

Checkout.com is now integrated with our new customer app.

Improved Popup for Parent Products

The parent product popup has been improved so that the fade no longer covers the whole screen. This means the fixed bars at the bottom are still accessible when selecting child products.

Section Rows

You can now have your Sections on the New Order page split between multiple rows to help prevent overlapping of the Section tabs and make the layout clearer.

To access this setting go to Settings> Admin> New Order Page and scroll down to the setting "Section tab row amount".

Search Garment ID in Plant Mode

You can now search for garment ID on in the search bar in Plant Mode.

Searching a garment ID will highlight the last order including the garment with that ID.

Save Brand with Heat Seal

The clothing brand is now saved with the heat seal barcode. Please see the link below for more information on using heat seal barcodes in your store workflow.

https://cleansupport.zendesk.com/hc/en-us/sections/360000621972-Heat-Seal-Barcodes

Multi-store Login

If you have multiple stores with CleanCloud you can now switch between connected stores easily, all connected stores appear in a drop down menu on the clock in window.

Clearent Payment Link in Email Notifications

Notification emails sent to your customers now include a payment link they can use to pay with a saved Clearent card.

Print from Driver App

You can now use Star portable bluetooth printers, like the Star SM-S230i to print receipts from CleanCloud's Driver App. This can help your drivers quickly print something for the customer, or print a receipt to put with a customer's bag ready for the store to process.

Filter Customer Search by Price List

When searching for customers you can now filter the search by price lists.

Go to Search and select Customer as the search option from the top dropdown menu. You will then see Price List as a search filter.

Change Navigation on the Driver App

Our Driver App integrates with Google Maps, Apple Maps and Waze. 

You will be able to change your navigation tool preference by following these steps: 

1. Log in to your Driver App
2. Click on the menu icon in the top left (3 lines)
3. Click on Settings
4. Next to maps, select the navigation tool you wish to use
5. Click on the blue update button 

Print Full Receipt from Plant Assembly

You can now print a full receipt when printing from plant assembly.

Cash Receive Page

You can now confirm cash up amounts received for multiple stores from the new cash received page.

This is particularly useful for large multi-store businesses that want to confirm cash received from all stores.

To access this page go to; https://cleancloudapp.com/cash-receive.php

For more information and to have this feature activated for select user accounts please contact our Support team.

Rack # now shown in Plant on Cleaning and Deliver to Store Pages

When using assisted assembly the rack # is now displayed in Plant mode on the Cleaning and Deliver to Store pages.

Multiple Admin Emails

It is now possible to give multiple users Admin rights. Go to Settings > Users then Edit the user.

Empty Slot Button added to Plant and Store

You can now manually clear an individual assisted assembly rack slot in Store or Plant mode by using the Empty Slot Button and entering the rack number.

Hide Quick Drop option in POS

You can now switch off the Quick Drop feature on the New Order Page.

To do this go to; Settings>Admin Settings>New Order Page and scroll down to Enable Quick Drop Feature. Make sure the toggle is off (should be grey not blue).

Driver App Updates

• Regularly check for new orders in background
• Remove paid by cash option
• Add Credit Card to any customer
• Edit Customer Details
• Add a Clearent saved card
• Re-sort orders

Additions the Receipt Printed from Plant Mode with Assisted Assembly

The following additions have been made the the receipt printed from Plant with assisted assembly;

• Customer Name
• Pieces count
• Barcode

iOS Customer App Update

The customer app was redesigned from the ground up for iOS to make all tasks easier for you as well as speedy performance improvements:

- Easier to find and select your default store

- Easier to select pickup and delivery dates

- Easier to select items for your order

- Easier to update your card information

- Easier to view order history and status

- Easier to create repeat pickups

- Easier to join a subscription

- Better multilingual support

More features and improvements to come soon.