CleanCloud Updates

You now have the easy option of selecting a role that fits the user you are adding. 

A new employee for example could be given the preset role 'employee' when you add or edit a user from Settings > Users. When adding or editing a user, if you go to where it says 'Role' and in this case, select 'Employee' it would instantly mark the relevant permissions. This is true for a Manager role or admin which each have their own set of permissions.

If these set permissions are not quite what you need for your employees for example and maybe you need to give them a few more permissions to open the cash drawer or add a discount, we now have 'Custom Preset Roles' to create your own custom roles for your employees. This will make adding employees in the future much faster!

Head to Settings > Store Settings > Security > Add User Role

• Select a Name
• Select the custom Permissions
• Add

Now when adding a new User in the Roles dropdown you will see your newly created Role with the custom Permissions.

Have you been looking to see how much laundry per lb/kg has been completed by your staff members on average per hour? Fear not!

Head to Settings > Metrics > Weight Processed

Go to the bottom of this page.

You will see the Average weight processed per hour by each employee gathering valuable data such as:

• Employee name
• Total lbs
• Total Hrs
• Average lb/hour

We have now launched our new IPad POS App!

You can download it now from the App Store, if your staff are using IPad tablets.

Some of the advantages of using our IPad App over the browser includes:

• Easier and smoother access to POS
• Better interface and more real estate on the screen
• Better printer connections compared to browser on IPad

Android tablet users, we'll be launching one for you very soon.

Doing partial payments with Clearent is now possible.

Don't forget to ensure that partial payments is turned on for this to work (Settings > Admin > Payments & Finances > Payments > Allow for Partial Payment toggle on).

We've updated the CleanCloud app on both iOS and Android for your customers to place orders through:

Some of the improvements include:

• Support for discounts on repeat pickups if your store supports it
• Support for % express fee for optional faster turnaround
• Support for informing the store how many laundry bags there will be to pick up
• Nicer flow if the store requires the order to be a minimum amount

We're sure they'll love it!

We've made some improvements to our Fascard, Laundrycard and Laundroworks integration.

1- We now offer the ability to do partial payments with these cards. Don't forget to ensure that partial payments is turned on for this to work (Settings > Admin > Payments & Finances > Payments > Allow for Partial Payment toggle on).

2- You can now take payment and also do a batch payment using this from the Ready page.

3- We've added this to the Revenue page in Metrics

When an order is taken by a driver, the driver can un-assign it in case it was taken in error through the driver app.

Upon accepting an order, an additional red button will appear called 'Issue'. There will be a few option here that the driver can chose from within this tab:

• Ask customer to reschedule
• Remove order from assigned driver

Your staff can now enter a reason every time they assign credit to a customer. This way you can keep track of why a credit was given by a staff member.

This will show also show in the 'Credits Given' section of the 'Overview' report on the Metrics page.

We've redesigned our admin setting page to make it easier to find what you need and have the ability to continue adding more admin features for you in the future.

Yes, you heard that right...Push notifications are now free!

Push notification are a great way to send a notification message to a customer through their iOS/Android phone via the Customer app.

Make sure you've activated them here:

• Settings > Admin > Notifications > Push