CleanCloud Updates

Keep track of all new updates to CleanCloud

221 days ago

Partial Payments for Invoices

💡 Requested By You, Built By Us 💡

We’ve added the option for partial payments on invoices. Once enabled in invoice settings, a new toggle appears when clicking the payment button on the invoice page.

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233 days ago

Manual Pickup Reminders 💬

💡 Requested By You, Built By Us 💡

We’ve added a one-touch feature to send a reminder to customers to pick up their order.

When an order has been ready for over a week, a speech bubble icon appears next to the order on the Ready page. Pressing this icon sends a reminder to the customer, and the icon will disappear for 48 hours. Hovering over the bubble will show how many times the reminder has been sent and how many hours ago the most recent one was sent.

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234 days ago

Disable Receipts for Retail Orders

💡 Requested By You, Built By Us 💡

You can now disable receipt printing for retail orders, saving your receipt printer for transactions that don’t require a customer copy.

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234 days ago

Editing Cash-Ups is Here 🏦

Editing a previous Cash-Up is now possible! This new feature allows you to make necessary adjustments to past entries, ensuring your financial records are always accurate and up-to-date.

For enhanced security, we're also introducing a new user permission that enables staff members to edit cash-ups. To grant this capability, just assign the “Edit Cash-Up” permission to the appropriate team members.

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234 days ago

Discount Details on Overview Page 💸

We’ve enhanced the Overview Page of Metrics with a new section called Discount Given. This section displays discounts applied to customers, including details such as the staff member who issued the discount, the customer, the discount percentage, the date, and, importantly, the reason for the discount.

This addition provides greater transparency and insight into discount usage, helping you monitor and manage staff practices more effectively.

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235 days ago

📊 Enhanced Discount Tracking in Orders Export

The total discount amount from product discount rules now appears in a dedicated column on our orders export. This allows you, as a business owner, to more accurately track the discounts your customers receive from product discount rules.

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235 days ago

🏆 Earned & Printed: Loyalty Points on Your Receipts! 🧾

We’ve added the ability to print loyalty points on receipts!

Customers can now see how many points they’ve earned on a transaction and how many more they need to redeem for credit. This is a significant step towards greater transparency in our loyalty program.

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236 days ago

🪙 New and Improved Tips Export 📑

We’ve revamped our tips export to offer more detailed tracking.

Two new columns now show which staff member marked an order as cleaned and who marked it as completed. This improvement ensures you can track every stage of the order process, helping you allocate tips more accurately.

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236 days ago

🔎 Improved Discount Tracking

One of our most requested features is here! You can now provide a reason for discounts within the customer CRM.

This ensures you know exactly why a discount is applied, improving staff accountability. This new addition is now compulsory, so staff must give a reason when applying a CRM discount.

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239 days ago

🛒 Quantity-Based Discounts 🧾

We’ve introduced a new product discount rule type that allows you to set quantity-based discounts.

Apply a $X discount for every quantity threshold reached. For example, get $1 off for every 5 shirts purchased. So, if you buy 18 shirts, you’ll receive a $3 discount.

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239 days ago

🚚 Tax Exempt Delivery Fee Options💰

We’ve added options for making the delivery fee tax-exempt!

This works for all three taxes and is setup in Admin > Pickup and Delivery > General Settings. This feature currently works within the POS. If you edit or detail a Pickup and Delivery order created via the customer app, the system will correct the tax amount.

Native tax exemptions in the customer app coming soon.

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240 days ago

🖨️ We've Added Support for Linerless Label Printers

We now support Star and Epson Linerless Label Printers for use with the Bags Out Tags.

This enhancement streamlines your labelling process, ensuring smooth and efficient bag management, all with sticky back labels.

Linerless Labels yield up to 60% more labels per roll than traditional die-cut labels. Repositionable thermal labels can stick to virtually any surface and can be removed easily and reapplied, leaving behind no residue, making this the perfect option for laundry bags.

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240 days ago

📈 Brand New Marketing Rules

We’re excited to introduce new marketing rules to help you target customers more effectively:

  • Order Count in Specific Product Section: Tailor campaigns based on how many orders a customer has placed in a specific product category.
  • Pickup and Delivery Order Count: Customize marketing based on the number of pickup and delivery orders a customer has made.
  • Online Account Presence: Target customers who have created an online account.
  • A/B Testing via Even vs Odd Customer IDs: Experiment with A/B testing by using even and odd customer IDs.
  • Customer Signup Anniversary: Celebrate and engage with customers on their signup anniversary.
  • Customer First Order Anniversary: Mark the anniversary of a customer’s first order to show appreciation and encourage repeat business.

These rules provide you with more precise targeting options to enhance your marketing strategies.

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240 days ago

🏪 Quicksort Kiosk Enhancement

When store staff removes an order from the Quicksort Kiosk, the kiosk rack location is now automatically cleared from the rack information on the Ready page.

This ensures accurate and up-to-date tracking of order locations.

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240 days ago

📝 Print Today Summary Report Directly from the Cash Up Page

You can now print the Today Summary Report directly to your receipt printer.

Initially available only from the Metrics page, we’ve added the ability to print it from the Cash Up page.

Note that users need the ‘Visibility of Revenue’ permission to print this report.

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240 days ago

🏗️ Support for Sagacity Assembly Conveyor

We now support the Sagacity Assembly Conveyor, which will appear as the same option as ADAC assembly since it uses the same protocol.

This integration ensures seamless operation and compatibility with your existing systems.

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241 days ago

🤯 Introducing the Custom Price List Updater

We’re excited to unveil our new Custom Price List Updater! This powerful tool allows you to easily import and edit pre-existing custom price lists, streamlining your pricing process like never before. This is accessible via our Import Portal and joins a long list of Importable Data.

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247 days ago

💬 Clickable Links in Messages for App & Web Booking 🔗

Links sent via the POS are now clickable within the Web Booking tool and Customer App. This enhancement improves communication with your customers, making it easier for them to access information and services

247 days ago

🔢 Direct Quantity Input ✍️

An exciting update to make ordering in large quantities easier for customers.

We’ve released an update for the CleanCloud Customer app, enabling customers to type in their quantity instead of repeatedly tapping +/- . To use this feature, customers need to tap and hold the product they wish to select, and the quantity input field will appear. They can then type in the desired quantity and click save.

250 days ago

📮 Introducing Drop Locations ✨

We’ve added a new Locker type called ‘Drop Location’.

We’ve added a new locker type called ‘Drop Location,’ making the order process even easier! Customers no longer need to provide a locker number when creating an order.

This feature is now available on our Web Booking Tool, iOS, and Android App. All that's required is a quick update from their respective app stores.

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