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Keep track of all new updates to CleanCloud
241 days ago
Today we released an update to the calendar used for setting ready-by dates and pickup and delivery slots.
To help you transition to the new calendar, we've prepared two tutorial videos that show how to use it and highlight some of the improvements:
For more details, check out the article: Winter Calendar 2024.
249 days ago
Admins can now get notified by email for every automatic staff clock-out!
To Enable: Go to Settings → Admin → Store Settings → Security → Send Auto Clock-Out Email and toggle it on.
Stay informed on every auto clock-out, instantly!
249 days ago
We’re introducing one of our most popular features from Xero to QuickBooks: the invoice prefix. Set a prefix for all your invoice needs in advance to make sending them to QuickBooks a breeze!
249 days ago
We’ve added a new marketing rule to our marketing page. It introduces a Signed Up Date rule, enabling you to send marketing emails to customers who have registered between two specified dates.
With our automated marketing tool, every customer who has signed up between the dates X and Y will receive an automated email notification when your creation is ready!
255 days ago
We’ve introduced a new API endpoint called getOrderSummary.
A customer suggested an efficient method to obtain the total order count for a specific store and customer. We believe this feature could be beneficial for everyone, so we’ve made it available to all users. The API documentation will be released soon 🔜
256 days ago
We’ve made significant improvements to the Multi-store users experience using our Marketing tool.
Now, when selecting an order rule, it will prompt you to choose which of your stores you want to include in the order search.
Additionally, there’s a customer rule called “Source store” that refers to the store where the customer registered. However, we may not always have data for this, especially if customers imported their data. Therefore, we’ve provided an option for “Unknown store” in case of such situations.
269 days ago
We’ve added two new options for the Highlight feature in the POS: customer groups and business accounts. These options now display a color badge when enabled, making them easily identifiable on the New Order page.
270 days ago
You can now choose to hide prices on receipts for individual business accounts.
Go to Settings → Admin → Payments & Finances → Business Accounts, select the account, and toggle Hide Prices on Receipt . Customize receipts easily for specific clients!
270 days ago
Gift card email notifications now provide clear instructions for using credits and include a reset password link. This allows recipients to easily claim their account and redeem the gift card, even if they don’t have an existing online profile.
These updates improve the overall customer experience for managing and redeeming gift cards.
270 days ago
You can now edit subscriptions in CleanCloud. Simply navigate to the Subscriptions page within Admin Settings and click the pencil icon. You can modify all details except for the Billing Cycle.
276 days ago
We’ve added a new API endpoint for inventory products: getInventory.
This endpoint provides real-time visibility into current inventory levels, addressing the growing demand from stores using CleanCloud for retail operations.
276 days ago
A new Skip Conveyor option has been added to the Add/Edit Products feature.
This allows you to allocate slot space for a product while preventing it from being sent to the conveyor. This is particularly useful in scenarios such as split orders by slot space when certain products should not be sent to the Conveyor.
279 days ago
When scanning a garment barcode in Plant 2 from any stage, the popup information will now also display the section name of the product (e.g., dry cleaning) for better clarity and tracking.
279 days ago
We’ve updated the QuickDrop order detailing process to enhance accuracy.
Now when detailing a QuickDrop order, you’ll see the total number of pieces entered for QuickDrop displayed in the bottom right corner. Additionally, a warning message will appear if the detailed order’s piece count doesn’t match the original QuickDrop count.
282 days ago
We’ve expanded one of our most popular features to CleanCloud Pay, allowing partial payments across our entire ecosystem. This now includes invoices, non-integrated cards, Laundry Cards, CleanCloud Pay (Terminal), and Clearent.
283 days ago
The Customer Facing Display is an outstanding feature, and today it’s even better! We’ve introduced the ability for your customers to sign directly on the display. This new functionality enhances our already robust set of front-facing features.
292 days ago
We've made a slight change to how you enter the locker and code on the cleaning page. This is now done in the rack popup instead of the table row. This change improves consistency with the process on the ready page and simplifies things for those marking orders as cleaned from the machines page, as fewer steps are required.
292 days ago
We've rolled out a few updates that bring big improvements for our plant customers and anyone using heat seals.
Now, when completing an order from the plant, push notifications are supported, and records of those notifications are stored for better tracking.
We've also enhanced the heat seal history popup to show how many times a seal has been used, along with the dates it was cleaned and completed.
293 days ago
Introducing Blogging and Cookie Policy Features for Your Hosted Website
We’re excited to announce that keeping your customers updated about your services just got easier with our new Blogging Feature. Now, you can effortlessly share updates, promotions, or tips directly on your hosted website. Simply log in to your website editor, and click the dedicated Blogging button in the left-hand panel to get started.
Additionally, our new Cookie Policy (Cookie Modal) feature allows you to customize the consent process for your users. You can personalize the consent text, More Information button text, and Accept button text to align with your brand’s messaging.
This is another step toward providing an all-in-one solution for laundromats and dry cleaners, enhancing both functionality and customer experience.
293 days ago
We’ve made improvements to the Pricing Page on your website. Now, when customers view the pricing for weight-based products, they can easily see how the price is calculated. These products are indicated with a /. For example:
Wash Dry Fold $2.50/lbs
This update ensures transparency, making it simple for customers to understand the pricing structure for different services.