CleanCloud Updates

You will now have the ability to set either a % or $ tip when you add/edit a repeat pickup in the customer CRM if you're on one our of professional subscription plans.

To do this, follow the steps below:

• Select a customer from the 'New Order' page.
• Click on the blue profile symbol, which is located next to their name.
• You will now be taken to the customer's CRM, where under 'Pickups' you can add/edit a pickup and add a tip.

We have redesigned the routes page for our pickup and delivery customers. This can be accessed when you go to Settings -> Admin -> Pickup and Delivery -> Routes.

With this paid upgrade, you will get the following:

- Higher waypoints limit per route optimisation.

- More accurate driver location tracking.

- Predictive ETA, so the customer can see the ETA directly in the notification without having to click on driver tracking link/notification.

A handy feature for training new staff members had been released - now you can:

• view how many videos they've watched
• view which videos they've watched, so you can see where their learning progress is.

You are now able to define the maximum use of a promo code in Menu > Admin > Discounts.

You will now have the ability to edit the image that is attached to your Promo Carousel's.

This can be done if you go to settings -> admin -> discounts.

From now on, Pickup and Delivery settings will not open up in a new tab - you will be able to manage your settings and routes from the same tab.

How to Promote Your Business on Yelp: https://cleancloudapp.com/blog/promoting-your-business-on-yelp

CleanCloud at the Olympics: https://cleancloudapp.com/blog/cleancloud-laundry-partner-olympics

On metrics you will now have the ability to access the customer CRM.

If you go to settings -> metrics -> customers.

When you hover over a specific customer, you can now click on the profile symbol that appears which will take you to the CRM.

We have updated and made the Promo Codes feature more usable and trackable. Now you can:

• Check out active, deactivated and deleted promo codes
• View "times used" in a table
• View in "View activity" how long has a customer been with you when they've used the code
• View in "View activity" the lifetime spending of the customer
• Decide if you want your staff members to also be able to use the code when creating it
• Specify a maximum number of times it can be used