Keep track of all new updates to CleanCloud
Online customers must now enter their zip code when saving a Clearent card in the web booking tool and customer app.
If you need more details on how this affects failed transactions or require further assistance, please contact support.
Businesses in Saudi Arabia must meet ZATCA’s e-invoicing requirements. CleanCloud now supports Phase 2 integration, enabling real-time invoice reporting and ZATCA-compliant receipts.
Explore our latest guides on setup, OTP generation, and required hardware to stay compliant.
Starting fresh with new routes? We’ve got you covered! The Route Migration Tool lets you reassign existing customers to their new routes without breaking a sweat. Say goodbye to manually changing routes in the CRM and hello to seamless customer transfers.
Deleting an order just got a whole lot easier! Simply click the icon to edit, head to the Actions panel, and you'll find a brand new Delete button ready to clean things up.
Great news! CleanCloud now supports Amazon Pay, making it easier for customers to securely pay for their orders using their Amazon account.
📍 Phase One Availability: This integration is currently live in Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, and the UAE.
Ready to get started? Learn More
Clicking into a message now feels more like a CRM, making it easier to follow and manage conversations. The updated layout helps you stay organized and respond more efficiently, so you can keep the conversation flowing seamlessly.
The Driver Locations section in Users now makes it easier to view and understand historical data. You can now access up to 7 days of location history, but now when selecting a driver and using the slider, the map will zoom into the relevant area for that period. Each location ping is also marked with a dot on the map, and hovering over it will show the date and time of that ping. Same valuable data—now presented in a clearer, more intuitive way.
Subscriptions just got an upgrade!
Now, when a customer joins a subscription through the Web Booking Tool, you can:
• Set an action to take them straight to their next step, like creating a repeat pickup, or placing an order.
• Show a custom message to welcome them—whether it’s friendly, informative, or just a little cheeky.
A better way to make subscriptions more seamless and engaging!
Great news - your digital receipts just got an upgrade!
Previously available only via email and SMS, our latest update lets you deliver digital receipts directly through WhatsApp. Now, your customers receive order updates and digital receipts in one instant message.
To set it up, navigate to your WhatsApp settings and enable the Send Link to Digital Receipt option. Once enabled, a digital receipt link will be sent automatically when an order is marked as cleaned and ready, or you can send it manually using the new Send Receipt feature.
Note: WhatsApp must be enabled in your store.
Take cycle management to the next level!
You can now create sub-cycles within your main cycles on the Machines page. Perfect for setups like “Delicates” with options for “Hot” or “Cold.” Stay organized and tailor your cycles effortlessly!
