Keep track of all new updates to CleanCloud
Customers can now leave a tip for all of their repeat pickups via the customer app.
Customers will need to select 'Repeat Pickup' when they go to book in their Pickup and or Delivery.
Please note that 'Let Customers Book Repeating Pickup Slots' will need to be enabled in your Pickup and Delivery settings under 'Pickup/Delivery options'
Customer can now view any photos attached to their order, in the order history section of the customer app.
In the app they would need to click 'View all orders' > Click on the relevant order and if there is a photo attached it will be under the notes section.
If you run a locker workflow and a customer is signing up for the first time, you can now have the customer input their card details before submitting the locker order.
To toggle this on you will need to go to Settings > Admin > Pickup and Delivery > Payments > Require Customers to Add Credit Card Before They Can Place an Order
When deleting an order a pop up will now appear confirming the details of the order being deleted.
staff will also be asked to provide a reason for deleting the order.
You can now set the default payment days for your invoices.
This can be set for both business and customer invoices. To set this go to Settings > Admin > Invoices > Invoice Default Payment Days
for Customer Invoice/ Business Invoice
*Please note that this is for the new invoicing tool*
You can now enable push notifications to inform your customer that a driver is on the way.
This can be enabled in Settings > Pickup and Delivery > Driver App > Send Push Notification to Customer When Driver On Their Way
Once the driver selects accept and navigate in the app, the push notification will be sent to the customer.
CleanCloud now provides support for Avery Weight scales.
This will allow you to connect Serial printers alongside USB weight scales we currently support.
Weight scales can be connected via Settings > Printers > Weight Scale
You can now create repeat pickups via the CRM under the 'Pickups' tab.
To do this search for the customer on the New Order Page/Search Page and click on edit or the customer profile button. Once here you will then need to click 'Pickups' and then 'Create Regular Pickup'
Fill in the relevant details the repeat pickup will be created.
Alongside the bag count, you can now also define the number of hanging items in an order when marking it as cleaned from the Cleaning page.
To enable this you will need to go to Settings > Admin > Cleaning Page > Prompt For Number of Bags & Hanging Count
When a number is selected this will appear on the Ready page in the rack number column e.g. H:3
When the number of bags selected at the time of marking an order cleaned is more than 0, you can have bag labels print out.
This can be enabled via Settings > Printers > Receipt Printer/Garment Tag Printer > Print Bags Out Labels
