Keep track of all new updates to CleanCloud
Deleting an order just got a whole lot easier! Simply click the icon to edit, head to the Actions panel, and you'll find a brand new Delete button ready to clean things up.
Great news! CleanCloud now supports Amazon Pay, making it easier for customers to securely pay for their orders using their Amazon account.
📍 Phase One Availability: This integration is currently live in Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, and the UAE.
Ready to get started? Learn More
Clicking into a message now feels more like a CRM, making it easier to follow and manage conversations. The updated layout helps you stay organized and respond more efficiently, so you can keep the conversation flowing seamlessly.
The Driver Locations section in Users now makes it easier to view and understand historical data. You can now access up to 7 days of location history, but now when selecting a driver and using the slider, the map will zoom into the relevant area for that period. Each location ping is also marked with a dot on the map, and hovering over it will show the date and time of that ping. Same valuable data—now presented in a clearer, more intuitive way.
Subscriptions just got an upgrade!
Now, when a customer joins a subscription through the Web Booking Tool, you can:
• Set an action to take them straight to their next step, like creating a repeat pickup, or placing an order.
• Show a custom message to welcome them—whether it’s friendly, informative, or just a little cheeky.
A better way to make subscriptions more seamless and engaging!
Great news - your digital receipts just got an upgrade!
Previously available only via email and SMS, our latest update lets you deliver digital receipts directly through WhatsApp. Now, your customers receive order updates and digital receipts in one instant message.
To set it up, navigate to your WhatsApp settings and enable the Send Link to Digital Receipt option. Once enabled, a digital receipt link will be sent automatically when an order is marked as cleaned and ready, or you can send it manually using the new Send Receipt feature.
Note: WhatsApp must be enabled in your store.
Take cycle management to the next level!
You can now create sub-cycles within your main cycles on the Machines page. Perfect for setups like “Delicates” with options for “Hot” or “Cold.” Stay organized and tailor your cycles effortlessly!
Our web booking tool just got a major upgrade! This sleek UI/UX overhaul is designed to boost customer conversions, enhance their experience, and make CleanCloud smoother than ever.
🚀 What’s New?
• Smarter Turnaround Times – Product extra days set in POS now factor into turnaround calculations.
• Seamless Account Claiming – If a customer already has a POS account, they can claim it instead of resetting their password.
Activate today in Admin → P&D settings → General Settings → Order Flow.
Your order sales export just got an upgrade! The Prepay Amount is now included, making it easier than ever to dive into your payment details and stay on top of your finances.
We’ve introduced powerful new rules to supercharge your marketing campaigns:
• Customer has not left a review
• Customer has left a review (with the ability to select a score range)
• In-store order count (excludes Pickup & Delivery orders)
These rules are now available across the entire marketing suite, giving you more flexibility to target the right customers effectively.
