CleanCloud Updates

The customer app has now been updated. Customer will now be able to do the following.

• View promotions, discounts and offers from the home screen
• Cancel order before pickup (if the store allows for it)
• View credit and loyalty points (Alongside being able to convert unused points to credit)
• Customer's unique QR code which can be scanned by supported stores as well as 24/7 Kiosk terminals

You can now specify a minimum amount of hours between your Pickup and Delivery slots within CleanCloud.

To set this, you will need to go to Settings > Admin > Pickup and Delivery > Minimum Hours Between Pickup and Delivery

Customers can now cancel a pickup through the customer app. This can be cancelled X amount of hours before the pickup, depending on what you have set in the Pickup and Delivery settings.

Customers that have downloaded the customer app can view their loyalty points. They can also convert their loyalty points to credit.

Barcodes will now print out on the driver app receipt. This will be compatible with Star portable printers.

This barcode can also be scanned to find orders in CleanCloud.

You can now pre-fill Washer/Dryer notes.

To toggle this on/off you will need to go to Settings > Washers and Dryers > Pre-Fill Notes from Order Notes

You will be unable to submit an order with saved cards when the order value is equal to 0.

This applies to Evo, Clearent and Stripe saved cards within CleanCloud.

Staff Hours export

You can now export your staff hours in Settings > Metrics > Data Export

Staff Filter

You can now filter by the staff member on the staff hours section in Metrics.

In Plant Mode using the ID/Text Search will also search the Misc page if it has been made active.

We have now improved the Heat seal scanning within Plant mode.

You can now select an alternative scanning option for Heat seals, instead of updating the status, you can scan to find an order.