CleanCloud Updates

Keep track of all new updates to CleanCloud

267 days ago

Upcharge per lb/kg for Laundry Products ⬆️💸

Easily apply upcharges with a fixed price that dynamically adjusts based on the quantity (lb/kg) for weight-based laundry products.

To set it up: Go to Settings → Products → Upcharges → Add Upcharge, and under Type, select Amount per lb/kg.

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271 days ago

Store Photos and Services: Your CleanCloud Directory Preview 📸🛠️

Prepare for CleanCloud's upcoming directory with features already available to help optimize your store's presence:

  • Store Photos: Upload images via Settings → Admin → Store Info → Store Photos. Highlight your store with photos. Drag & drop to reorder; photos will be auto-cropped to 16:9 for a professional appearance.
  • Services Offered: Showcase your store’s amenities under Settings → Admin → Store Settings → Services Offered. Select services such as Wash & Fold, Dry Cleaning, Free Parking, and more to give customers a clear overview of what you offer.

🚀 These are just the first steps - more directory updates are coming soon!

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279 days ago

Smarter Discounts, Simplified 🛍️

Say hello to our new Product Discount Rule! This feature lets you set quantity threshold that applies across multiple relevant products.

For example: “Buy any 3 shirts or pants and get 10% off!” or “Get any 5 dry cleaning items and get $5 off!” It’s perfect for creating customizable promotions that encourage more sales while giving customers options.

Start using Product Discount Rules today and make your deals even more irresistible!

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280 days ago

Customer Creation for Drivers 🚙

We’re excited to announce a highly requested feature: Customer Creation is now available in the CleanCloud Driver App!

In addition to searching for pre-existing customers, drivers can now add new ones on the spot for those impromptu orders. It’s easy—just tap the person icon at the top of the Driver App and toggle between Edit Customer and Add Customer.

This new feature is designed to give your team greater flexibility and make creating customers a universal ability.

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280 days ago

Improved Search 🧠

We’ve improved our search page to make finding what you need easier than ever. You can now search by notes, private notes, and customer groups, giving you more ways to quickly locate the information you need.

These enhancements are designed to save you time and streamline your workflow. Start exploring the updated search today!

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288 days ago

Faster Invoices, Less Hassle ⚡

We know invoicing customers can be a pain, so we’ve made it easier than ever with our brand-new Suggest Customers button in the invoice tool.

Now, when you create a new invoice, you’ll see the Suggest Customers option. Simply click it, and our system will search through unpaid orders to present you with a list of customers who are likely the ones you’re looking for.

It’s quick, smart, and designed to save you time. Try it out today and streamline your invoicing process!

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299 days ago

Edit and Add Customer Source in the CRM ✏️

💡 Requested By You, Built By Us 💡

We’ve introduced a new feature that allows you to edit the Customer Source directly from the Customer Profile—a capability that wasn’t previously possible. This update also enables you to add a customer source later, even after their initial signup.

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300 days ago

First Order Identifier In POS 🟨

We’ve introduced a customer-first order identifier in the CleanCloud POS.

The CleanCloud POS now displays a yellow icon labeled ‘1st Order’ on the Detail, Cleaning, Ready, and Pickups pages whenever it’s a customer’s first order. This feature is designed to help staff identify first-time customers quickly, ensuring they receive any extra-special treatment or attention needed to make a great first impression.

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302 days ago

Driver App First Order Identifier 🟨

We’ve introduced a customer-first order identifier in the CleanCloud driver app.

The CleanCloud Driver app now displays a yellow info box labeled ‘1st Order’ in the orders feed whenever it’s a customer’s first order. This feature is designed to remind drivers to complete any first-time customer-specific actions you may have and to ensure these customers receive extra-special treatment.

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302 days ago

Introducing Customer Lifetime Orders Rule! 📧

This new marketing rule lets you target customers based on their total lifetime orders. Combine it with other order rules for campaigns like:

“Customer lifetime orders > 10, and no orders in the last 30 days.”

Perfect for re-engagement and loyalty campaigns!

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