CleanCloud Updates

Enhance your customer experience by displaying a live basket on a connected second monitor.

Simply enable and configure this feature in Hardware > Customer Facing Screen. Once enabled, open https://cleancloudapp.com/screen in a browser tab, drag it to your second monitor and maximize the window. While it’s possible to use an iOS or Android tablet as a second screen with Sidecar or other apps, an HDMI-connected monitor offers a more reliable and seamless experience.

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If you happen to run out of SMS credits, notifications will now automatically switch to email, and an info message will be displayed to staff. This change prevents blocking order creation, which can be particularly inconvenient during the day.

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You can now easily share Email Marketing Templates with other stores in your multi-store group. This helps maintain consistent brand messaging and identity across all locations.

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💡 Requested By You, Built By Us 💡

We’ve added the option for partial payments on invoices. Once enabled in invoice settings, a new toggle appears when clicking the payment button on the invoice page.

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To prevent the common mistake of clicking “edit” when trying to detail an order, we’ve removed the edit button from the detailing page. Don’t worry, you can still enable it by going to Admin > Workflow > Detailing Page and turning on ‘Show Edit Button for Each Order’

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We’re excited to announce that the Order Status Change webhook has joined our list of webhooks, bringing the total to 8:

• order.created (In Store Orders)
• order.created (Pickup and Delivery Orders)
• order.status_changed
• order.pickup_rescheduled
• order.delivery_rescheduled
• order.deleted
• customer.created
• customer.updated

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We’ve added two new exports to help you track your inventory more effectively: Inventory Product Sales and Inventory Stock. While this data was previously viewable in the inventory section of metrics, you can now export it for deeper analysis of purchasing patterns.

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💡 Requested By You, Built By Us 💡

We’ve added a one-touch feature to send a reminder to customers to pick up their order.

When an order has been ready for over a week, a speech bubble icon appears next to the order on the Ready page. Pressing this icon sends a reminder to the customer, and the icon will disappear for 48 hours. Hovering over the bubble will show how many times the reminder has been sent and how many hours ago the most recent one was sent.

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Editing a previous Cash-Up is now possible! This new feature allows you to make necessary adjustments to past entries, ensuring your financial records are always accurate and up-to-date.

For enhanced security, we're also introducing a new user permission that enables staff members to edit cash-ups. To grant this capability, just assign the “Edit Cash-Up” permission to the appropriate team members.

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We’ve enhanced the Overview Page of Metrics with a new section called Discount Given. This section displays discounts applied to customers, including details such as the staff member who issued the discount, the customer, the discount percentage, the date, and, importantly, the reason for the discount.

This addition provides greater transparency and insight into discount usage, helping you monitor and manage staff practices more effectively.

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