We are more than halfway through the year and what a year it’s been! As the globally number 1 rated all-in-one POS system built specifically for laundromats, we're on a mission to make your business operations smoother and more efficient than ever before. It’s what guides our every release, update and product launch.
Over the past six months, our team has been hard at work, rolling out some game-changing updates and features for our customers to enjoy. From products that will open up new revenue streams, integrations that will supercharge your operations and features that will make the day to day running of your business smoother. We know it’s only July, but we’ve packed so much into 6 months we thought it’s time to take a look back on some of our most popular updates of 2023 so far.
1. CleanCloud Pay
So, which feature goes at the top of our list? It's none other than CleanCloud Pay, our seamless payment solution powered by Adyen. With CleanCloud Pay, we’ve made taking payments as hassle-free as possible so you get the most cost-efficient, simple, and safest payment solution tailored specifically for the dry cleaning and laundromat industry. Process integrated transactions online or in-store, by card, Apple Pay, GPay and more all and save We're all about helping you keep those hard-earned pennies where they belong – in your pocket! That’s why we offer some of the best online processing rates around. Find out more about how CleanCloud Pay could work for your business.
Please note CleanCloud Pay is currently only available in the UK, Europe, Canada, Australia, and New Zealand. It is currently unavailable in the USA.
2. Cobblers Direct
A strong second on the list is our integration with Cobblers Direct. We believe in unlocking new opportunities for you to grow and expand, and this partnership is all about that! Cobblers Direct is a high quality shoe repair company based in Austin, Texas. Our customers over in the US can now offer shoe, bag and belt repair as an additional service to their business. It’s a great way to pull in new customers and revenue.
No monthly payments, no startup fees and no commitments! What's more, we’ve made it super simple for you to get started. All you have to do is log in to your CleanCloud account, head to the services tab and switch on Cobblers Direct to activate the integration - it’s that easy! Once you've processed an order, simply package the item and drop it off at a FedEx drop-off point. Cobblers Direct will work their magic with the repairs and once it's all ready, they'll deliver it back to your business, all set for your customer to collect! To find out more about our integration with Cobblers Direct, visit our website.
3. Improvements to The Pickup & Delivery Services Flow
Next on our list is our services flow feature. It's designed to make the pickup and delivery process much easier when booking services through the Customer App or Web Booking Tool. Your customers now have the option to select a service rather than having to select specific items in their order. For example, one order may be laundry, and another could be dry cleaning. This feature helps you understand the needs of each order more clearly.
We also know that everyone's preferences are unique, so we added an extra touch of convenience! When adding a service, customers can choose to add a product such as bleach and tie it to an up charge. They will then be charged accordingly. To find out more about this feature release, take a look at our help article.
4. Geo-fence & Zip Codes
Back in 2022, setting up a delivery location was only possible by drawing out a service area on the map. It was accurate and allowed for customisation, but it wasn’t always convenient. A popular request from customers has been the ability to geofence by zip code. You asked, we delivered! Now you can type in specific zip codes to do the job. This means you can optimize your time like a pro when creating new routes and you’ll be all set to go with just a few clicks. We have an online help article if you would like to learn more, take a look.
5. Auto Charge Repeat Invoices
And last but not least, we rolled out a super convenient feature for you guys. Now, you can auto charge your customers for repeat invoices. No more manual hassles—let automation handle it for you! When creating a new invoice, simply select "Repeating" and then check the box that says "Charge Card" under "Auto Charge Saved Card." Easy peasy, right? And don't worry, this feature will apply to all of your future invoices, making sure your customers are charged automatically as soon as their repeating invoice is set up.
For any existing repeating invoices, you can still enable this auto-payment feature. Just head over to the invoice that needs tweaking, click on the pencil icon to edit, and turn on the "Charge Card" toggle. You’re all set!
And there are our top 5 releases of 2023 so far! Check back in at the end of the year to catch up on more exciting CleanCloud updates.