Keep track of all new updates to CleanCloud
When using CleanCloud Pay, customers can now save their card details when adding them to pay for an order online. This allows for faster future payments, enhancing convenience and efficiency at checkout.
📑 To learn more, visit the guide: 'CleanCloud Pay Updates'.
The tipping solution is now available in all countries. Manual integration is required for Canada and Australia. Contact support for assistance.
📑 To learn more, visit the guide: 'Terminal Tipping on CleanCloud Pay'.
We've enhanced the Ready page with a new feature! In addition to sorting orders by type (In-store and Delivery) or specific routes, you can now filter specifically for Locker orders.
📑 To learn more, visit the guide: 'Order Filtering Features'.
With CleanCloud Pay and Clearent integration, you can now effortlessly view, edit, and remove customer saved cards directly from your POS system. Update customers' default cards and gain access to key card details such as the card's expiry date, card type, the last 4 digits of the card number, and the date the card was added as changing the customers default card.
For detailed instructions and additional information, check out our guide: 'CleanCloud Pay and Clearent Card Management'.
Another addition to our route planner is the ability to manually drag and rearrange the order of deliveries to better fit your day. This is a great option if you’d like to alter the existing route order.
Note: Grow/Grow+ Only.
For detailed instructions and additional information, check out our guide: 'Route Planner & Route Optimization'.
Your drivers can now send messages directly to customers via the Driver App, while ensuring their phone number remains hidden. This is a quick and easy way to keep customers updated on the status of their orders.
To activate this feature, simply navigate to Settings > Admin > Pickup and Delivery > Driver App > and enable the 'Use CRM Messenger' toggle.
Note: Grow/Grow+ Only.
For detailed instructions and additional information, check out our guide: 'Driver App Messenger'.
Before, you could only print customer barcodes with receipt printers. But now, you've got the option to use label printers too. This comes in handy for sticking barcodes on items like laundry bags or loyalty cards.
For detailed instructions and additional information, check out our guide: 'Customer CRM'.
The next time you export an Orders (Sales) and Orders (Revenue) report, you'll notice a new column for section IDs. These IDs correspond to the sections you've created in your account, like laundry, dry cleaning, or others.
For detailed instructions and additional information, check out our guide: 'Data Export'.
When accessing the Metrics page, the default date range encompasses the entire day. However, if a single day is selected, a time picker will appear, allowing users to specify time intervals such as 2pm to 8pm.
📑 To learn more, visit the guide: 'Overview Page in Metrics'.
CleanCloud Pay terminal support tips for all countries (excluding Canada & Australia).
For detailed instructions and additional information, check out our guide: 'Which CleanCloud Pay terminal is best for you?'.
